Compare Kana Express vs. Microsoft Dynamics CRM

Kana Express is ranked 24th in CRM while Microsoft Dynamics CRM is ranked 1st in CRM. Kana Express is rated 0, while Microsoft Dynamics CRM is rated 0. On the other hand, Kana Express is most compared with eGain Solve, whereas Microsoft Dynamics CRM is most compared with SAP CRM, Salesforce Service Cloud, Siebel CRM, ServiceNow and Pega CRM.
Cancel
You must select at least 2 products to compare!
Kana Express Logo
141 views|112 comparisons
Microsoft Dynamics CRM Logo
4,119 views|3,368 comparisons
Ranking
24th
out of 71 in CRM
Views
141
Comparisons
112
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
out of 71 in CRM
Views
4,119
Comparisons
3,368
Reviews
1
Average Words per Review
682
Avg. Rating
8.0
Popular Comparisons
Compared 100% of the time.
Compared 17% of the time.
Compared 10% of the time.
Compared 7% of the time.
Also Known As
TrinicomDynamics CRM
Learn
Verint
Microsoft
Overview
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Offer
Learn more about Kana Express
Learn more about Microsoft Dynamics CRM
Sample Customers
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company46%
Insurance Company7%
Media Company7%
Construction Company5%

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.