We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.
Kana Express is ranked 27th in CRM while SAP CRM is ranked 4th in CRM with 1 review. Kana Express is rated 0.0, while SAP CRM is rated 8.0. On the other hand, the top reviewer of SAP CRM writes "Scalable and stable with a good dashboard". Kana Express is most compared with eGain Solve, whereas SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud, Oracle CRM, Siebel CRM and SAS Customer Intelligence 360.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.