Compare Kana Express vs. SAP CRM

Kana Express is ranked 29th in CRM while SAP CRM is ranked 4th in CRM with 1 review. Kana Express is rated 0, while SAP CRM is rated 7.0. On the other hand, the top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". Kana Express is most compared with eGain, whereas SAP CRM is most compared with Microsoft Dynamics CRM, SAP Marketing Cloud and SAP Hybris Sales Cloud.
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Kana Express Logo
175 views|140 comparisons
SAP CRM Logo
1,911 views|1,539 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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Ranking
29th
out of 59 in CRM
Views
175
Comparisons
140
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
4th
out of 59 in CRM
Views
1,911
Comparisons
1,539
Reviews
1
Average Words per Review
415
Avg. Rating
7.0
Top Comparisons
Compared 100% of the time.
Compared 35% of the time.
Compared 10% of the time.
Compared 7% of the time.
Also Known As
Trinicom
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Verint
SAP
Overview
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

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Learn more about Kana Express
Learn more about SAP CRM
Sample Customers
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic BeneluxBrau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.
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