Compare Kana Express vs. Siebel CRM

Cancel
You must select at least 2 products to compare!
Kana Express Logo
141 views|112 comparisons
Siebel CRM Logo
1,469 views|1,216 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
431,468 professionals have used our research since 2012.
Ranking
24th
out of 71 in CRM
Views
141
Comparisons
112
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
5th
out of 71 in CRM
Views
1,469
Comparisons
1,216
Reviews
1
Average Words per Review
558
Avg. Rating
7.0
Popular Comparisons
Compared 100% of the time.
Compared 27% of the time.
Compared 18% of the time.
Compared 13% of the time.
Compared 12% of the time.
Compared 8% of the time.
Also Known As
Trinicom
Learn
Verint
Oracle
Overview
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
Offer
Learn more about Kana Express
Learn more about Siebel CRM
Sample Customers
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic BeneluxHover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Kana Express is ranked 24th in CRM while Siebel CRM is ranked 5th in CRM with 1 review. Kana Express is rated 0, while Siebel CRM is rated 7.0. On the other hand, the top reviewer of Siebel CRM writes "Good order management and accounts management, however it's quite a heavy solution". Kana Express is most compared with eGain Solve, whereas Siebel CRM is most compared with Microsoft Dynamics CRM, Oracle Service Cloud, Pega CRM, Oracle CRM and SAP CRM.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.