Kana Express is ranked 27th in CRM while Sugar Enterprise is ranked 9th in CRM with 1 review. Kana Express is rated 0.0, while Sugar Enterprise is rated 5.0. On the other hand, the top reviewer of Sugar Enterprise writes "Very basic UX and UI, but does what it says on the tin". Kana Express is most compared with eGain Solve, whereas Sugar Enterprise is most compared with .
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