Kapture CRM vs LeadSquared comparison

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Kapture CRM Logo
116 views|90 comparisons
100% willing to recommend
LeadSquared Logo
713 views|457 comparisons
66% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kapture CRM and LeadSquared based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice.""The software sends automated messages for customers' birthdays and anniversaries."

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"The initial setup is very easy.""LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."

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Cons
"One or two leads may go missing due to downtime.""While generating graphical representations, the software got hung."

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"The notifications and workflow management can be improved in LeadSquared.""The solution can get quite expensive, especially as you add more users."

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Pricing and Cost Advice
Information Not Available
  • "I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."
  • "The license is paid yearly, and it is about 30 euros per month per user."
  • More LeadSquared Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The price is per user and if you've got 10 users, it's all right, it's not that expensive. It's okay. However, if you are 100 or 1000, it's not a good solution. SAP or Dynamics or other products are… more »
    Top Answer:There may be some features regarding holidays which are missing in the product that could be added in the future. It would be great if they could improve the manipulation of the planning. The solution… more »
    Ranking
    54th
    out of 169 in CRM
    Views
    116
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    27th
    out of 169 in CRM
    Views
    713
    Comparisons
    457
    Reviews
    2
    Average Words per Review
    430
    Rating
    7.5
    Comparisons
    Learn More
    Overview

    Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

    LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.
    Sample Customers
    Bigbasket
    Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company21%
    Educational Organization9%
    Real Estate/Law Firm9%
    Manufacturing Company9%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise23%
    Large Enterprise50%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Kapture CRM is ranked 54th in CRM while LeadSquared is ranked 27th in CRM with 2 reviews. Kapture CRM is rated 10.0, while LeadSquared is rated 7.6. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, the top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". Kapture CRM is most compared with Salesforce Sales Cloud, whereas LeadSquared is most compared with Zoho CRM, ExtraaEdge and Salesforce Marketing Cloud.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.