Kapture CRM vs Nimble comparison

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Kapture CRM Logo
116 views|90 comparisons
100% willing to recommend
Nimble Logo
115 views|73 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kapture CRM and Nimble based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice.""The software sends automated messages for customers' birthdays and anniversaries."

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"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more.""It's easy to configure and easy to create a data source or replicate it to another one.""It is a fast and reliable solution."

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Cons
"While generating graphical representations, the software got hung.""One or two leads may go missing due to downtime."

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"The product has a security flaw.""The solution should improve its replication groups' verification confirmation.""Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."

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Pricing and Cost Advice
Information Not Available
  • "The solution is cost-effective."
  • "The pricing is moderate."
  • More Nimble Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:It is a fast and reliable solution.
    Top Answer:The product has a security flaw. The security vulnerabilities of the product should be improved.
    Ranking
    54th
    out of 169 in CRM
    Views
    116
    Comparisons
    90
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    33rd
    out of 169 in CRM
    Views
    115
    Comparisons
    73
    Reviews
    3
    Average Words per Review
    391
    Rating
    8.7
    Comparisons
    Learn More
    Overview

    Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

    Nimble is a comprehensive customer relationship management (CRM) platform that helps businesses streamline their sales and marketing processes. 

    With its user-friendly interface and robust features, Nimble enables teams to effectively manage contacts, track interactions, and nurture leads. The platform integrates seamlessly with popular productivity tools like Office 365 and G Suite, providing a centralized hub for all customer-related activities. 

    Nimble's key features include contact management, sales and marketing automation, social media integration, and email tracking. With its focus on simplicity and efficiency, Nimble empowers businesses to build stronger customer relationships and drive growth.

    Sample Customers
    Bigbasket
    A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Kapture CRM is ranked 54th in CRM while Nimble is ranked 33rd in CRM with 3 reviews. Kapture CRM is rated 10.0, while Nimble is rated 8.6. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, the top reviewer of Nimble writes "Good management, keeps us organized, and an easy to use interface". Kapture CRM is most compared with Salesforce Sales Cloud, whereas Nimble is most compared with Sprinklr.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.