Compare Kapture CRM vs. Oracle CRM

Cancel
You must select at least 2 products to compare!
Kapture CRM Logo
50 views|21 comparisons
Oracle CRM Logo
767 views|617 comparisons
Top Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
"It is not cheap. It is more suitable for big companies.""We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle.""We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."

More Oracle CRM Pricing and Cost Advice »

report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
535,015 professionals have used our research since 2012.
Questions from the Community
Ask a question

Earn 20 points

Top Answer: We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle. If you have many Oracle products, you can get a cheaper rate perhaps as we did. The cost… more »
Top Answer: It's a good product but the are some performance issues. The performance can be improved. The initial setup is complex, it could be improved to be more simplified.
Ranking
44th
out of 66 in CRM
Views
50
Comparisons
21
Reviews
0
Average Words per Review
0
Rating
N/A
3rd
out of 66 in CRM
Views
767
Comparisons
617
Reviews
4
Average Words per Review
449
Rating
8.5
Comparisons
Also Known As
Market2Lead
Learn More
Overview

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

Offer
Learn more about Kapture CRM
Learn more about Oracle CRM
Sample Customers
Bigbasket
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider28%
Government6%
Healthcare Company3%
Company Size
No Data Available
REVIEWERS
Small Business38%
Large Enterprise63%
Find out what your peers are saying about Kapture CRM vs. Oracle CRM and other solutions. Updated: September 2021.
535,015 professionals have used our research since 2012.

Kapture CRM is ranked 44th in CRM while Oracle CRM is ranked 3rd in CRM with 4 reviews. Kapture CRM is rated 0.0, while Oracle CRM is rated 8.6. On the other hand, the top reviewer of Oracle CRM writes "Effortless predictive analytics, stable, scalable with 24 hour support". Kapture CRM is most compared with , whereas Oracle CRM is most compared with Siebel CRM, Microsoft Dynamics CRM, SAP CRM, Salesforce Sales Cloud and Oracle Eloqua.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.