We performed a comparison between Kapture CRM and Oracle CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice."
"The software sends automated messages for customers' birthdays and anniversaries."
"It is a stable solution."
"Oracle CRM helped us better understand the customer journey."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"The most important feature is the ability to assign a plan using the manual close function."
"Oracle CRM's best feature is its ability to customize as per specific organization's requirements."
"The reporting features are valuable."
"While generating graphical representations, the software got hung."
"One or two leads may go missing due to downtime."
"Oracle CRM should have more integration with different platforms."
"The user interface and performance could be better."
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it."
"The licensing is expensive."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"An improvement would be to lower the price of the license."
"Customization is an area in the solution that takes too much time. So, it needs to be improved."
"I'd like to see more feature enhancements."
Earn 20 points
Kapture CRM is ranked 54th in CRM while Oracle CRM is ranked 7th in CRM with 31 reviews. Kapture CRM is rated 10.0, while Oracle CRM is rated 7.8. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". Kapture CRM is most compared with Salesforce Sales Cloud, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
