We performed a comparison between Kapture CRM and Pipedrive based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice."
"The software sends automated messages for customers' birthdays and anniversaries."
"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."
"The usability of the solution is its valuable feature."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"The solution is pretty easy to use and intuitive."
"The notifications features in Pipedrive are the most useful for tracking sales activities."
"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."
"It's very flexible and we can really fit it into our business model."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
"One or two leads may go missing due to downtime."
"While generating graphical representations, the software got hung."
"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
"The automation process is challenging."
"I don't like the solution's pricing model per user."
"The platform could be even more robust."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
"The product is expensive."
"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."
Earn 20 points
Kapture CRM is ranked 54th in CRM while Pipedrive is ranked 13th in CRM with 12 reviews. Kapture CRM is rated 10.0, while Pipedrive is rated 8.2. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, the top reviewer of Pipedrive writes " An easy- to- use and scalable cloud-based CRM tool for managing and tracking". Kapture CRM is most compared with Salesforce Sales Cloud, whereas Pipedrive is most compared with Apollo.io, monday.com and Real Estate CRM.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
