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Kapture CRM vs SimpleCRM comparison

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Kapture CRM Logo

Kapture CRM

Read 1 Kapture CRM review
116 views|90 comparisons
100% willing to recommend
SimpleCRM.com Logo

SimpleCRM

46 views|32 comparisons
Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Kapture CRM and SimpleCRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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768,578 professionals have used our research since 2012.
Featured Review
Mani Kandan
The software can be easily accessed and operated with minimal training
The software sends automated messages for customers' birthdays and anniversaries. Our customers love it.
Use SimpleCRM?
Ranking
54th
out of 169 in CRM
Views
116
Comparisons
90
Reviews
0
Average Words per Review
0
Rating
N/A
78th
out of 169 in CRM
Views
46
Comparisons
32
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.
Comparisons
Learn More
Kapture CRM
SimpleCRM.com
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Overview

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

SimpleCRM is a fast and scalable CRM for lead management, contact centre automation, digital marketing, enterprise mobility, Customer360 dashboards, etc. SimpleCRM is AI-powered with AI-based chatbots, AI-based claims processing, and AI-based predictive analytics. Our key differentiator is the team with more than 300 CRM & AI / ML global project implementations on various platforms, including 10+ large-scale projects for banks and insurance companies in Southeast Asia.

Sample Customers
Bigbasket
HNB Bank, Ceylinco Life Insurance, IBM, HSBC, Fairfirst Insurance, IIM Ahmedabad, Reliance Foundation, ICC (commercial crime services UK), Karvy DigiKonnect Ltd.
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

Kapture CRM is ranked 54th in CRM while SimpleCRM is ranked 78th in CRM. Kapture CRM is rated 10.0, while SimpleCRM is rated 0.0. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, Kapture CRM is most compared with Salesforce Sales Cloud, whereas SimpleCRM is most compared with .

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.