Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.
Kapture CRM is ranked 43rd in CRM while Zoho CRM is ranked 14th in CRM. Kapture CRM is rated 0.0, while Zoho CRM is rated 0.0. On the other hand, Kapture CRM is most compared with , whereas Zoho CRM is most compared with LeadSquared, Freshsales, Pipedrive, Microsoft Dynamics CRM and Presence Technology.
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