We performed a comparison between Kaseya IT Center and PRTG Network Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."The solution's technical support is good."
"It is a product that is very easy to learn."
"It is nice to have one place where all the information is right there in front of us."
"It helps the entire organization become digitally enabled."
"The most valuable features of PRTG Network Monitor are user-friendly, and the graphical interface is good for all the network devices that are mapped in this organization. It's very easy to find reports for any devices that we are looking for."
"We have asked questions of their technical support and they have a very good response time."
"Its initial setup process is fast and easy."
"The solution provides us response times to issues."
"It gives me a live view of the traffic on the WAN."
"It is a user-friendly solution."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"Can be slow in the way it polls the different engines."
"If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"The technical support could respond a little bit quicker."
"The dashboarding definitely needs improvement."
"The product could be improved by being cross-platform friendly."
"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."
"PRTG Network Monitor could improve by having a feature to allow uploading of preset standard network switch configurations and the ability to monitor the SLA configuration, such as uptime for the switches or internet connectivity. This would be very useful."
Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Kaseya IT Center is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Kaseya IT Center is most compared with Tanium, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
