Kaseya IT Center vs PRTG Network Monitor comparison

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Executive Summary

We performed a comparison between Kaseya IT Center and PRTG Network Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring.
To learn more, read our detailed Server Monitoring Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a product that is very easy to learn.""The solution's technical support is good."

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"The initial setup is very simple.""We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going.""The solution provides us response times to issues.""It helps the entire organization become digitally enabled.""The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly.""Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us.""The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic.""The bandwidth monitoring is a very attractive feature, it can tell you the bandwidth utilization while it is attempting to connect to the host for feedback."

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Cons
"At times, there is degradation in performance.""In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

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"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand.""The technical support could respond a little bit quicker.""We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit.""Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of.""We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us.""In a very few cases, customers want more detailed reports, which we cannot meet.""PRTG Network Monitor can improve by having better integration with devices.""Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."

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Pricing and Cost Advice
  • "I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
  • More Kaseya IT Center Pricing and Cost Advice →

  • "Licenses are very expensive, so I would like to see cheaper licensing."
  • "If you're looking for a cost effective software I’d suggest this product."
  • "Sensors on free version can run out quick."
  • "The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."
  • "When you buy PRTG, everything comes in one bundle. Licensing is very easy."
  • "The price was pretty good, very competitive."
  • "The pricing is not too bad. It's not massively expensive, and the ability to upscale or even downscale licenses every year is brilliant for us."
  • "On a yearly basis, I believe it's between £1,200 and £1,500."
  • More PRTG Network Monitor Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:The solution's technical support is good.
    Top Answer:Kaseya has currently fixed some of the issues related to Kaseya Live Connect (KLC). In Kaseya, agents are shown as offline at times, and it is an area that is being improved. Our company's clients… more »
    Top Answer:I use Kaseya IT Center in my company for installation purposes, scripts, and Windows-related issues. Our company had to use the solution to troubleshoot some issues in Windows. The tool is useful for… more »
    Top Answer:PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device and… more »
    Top Answer:Stability-wise, I rate the solution a ten out of ten.
    Top Answer:I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price.
    Ranking
    22nd
    out of 42 in Server Monitoring
    Views
    135
    Comparisons
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    Average Words per Review
    788
    Rating
    8.0
    Views
    12,087
    Comparisons
    8,369
    Reviews
    27
    Average Words per Review
    461
    Rating
    8.0
    Comparisons
    Also Known As
    IT Center
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    Overview
    IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Offer
    Learn more about Kaseya IT Center
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Sample Customers
    1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Top Industries
    No Data Available
    REVIEWERS
    Comms Service Provider14%
    Financial Services Firm11%
    Manufacturing Company9%
    Construction Company8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company9%
    Government6%
    Financial Services Firm4%
    Company Size
    No Data Available
    REVIEWERS
    Small Business47%
    Midsize Enterprise17%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise54%
    Large Enterprise29%
    Buyer's Guide
    Server Monitoring
    March 2024
    Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Kaseya IT Center is ranked 22nd in Server Monitoring with 3 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. Kaseya IT Center is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Kaseya IT Center is most compared with Tanium and Microsoft Configuration Manager, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, Centreon, SolarWinds NPM and ManageEngine OpManager.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.