Kaseya IT Center vs SolarWinds Server and Application Monitor comparison

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Executive Summary

We performed a comparison between Kaseya IT Center and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

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To learn more, read our detailed Server Monitoring Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution's technical support is good.""It is a product that is very easy to learn."

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"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure.""There are many valuable features, including the network configuration manager, and the network performance manager.""AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint.""We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure.""The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions.""The product integrates with Remedy.""Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."

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Cons
"At times, there is degradation in performance.""In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

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"Support for the IBM Mainframe is needed.""I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial.""The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it.""The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool.""It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window.""When you implement SolarWinds on a larger scale my customers complain about the speed.""The current script monitoring feature has limitations, especially when dealing with custom scripts.""SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."

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Pricing and Cost Advice
  • "I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
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  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's technical support is good.
    Top Answer:Kaseya has currently fixed some of the issues related to Kaseya Live Connect (KLC). In Kaseya, agents are shown as offline at times, and it is an area that is being improved. Our company's clients… more »
    Top Answer:I use Kaseya IT Center in my company for installation purposes, scripts, and Windows-related issues. Our company had to use the solution to troubleshoot some issues in Windows. The tool is useful for… more »
    Top Answer:The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet… more »
    Top Answer:Among the major monitoring solutions, especially considering that free monitoring tools are available, it is relatively affordable. When compared to other licensed models in the market, it stands out… more »
    Top Answer:The current script monitoring feature has limitations, especially when dealing with custom scripts.
    Ranking
    21st
    out of 42 in Server Monitoring
    Views
    120
    Comparisons
    101
    Reviews
    1
    Average Words per Review
    788
    Rating
    8.0
    11th
    out of 42 in Server Monitoring
    Views
    1,699
    Comparisons
    1,115
    Reviews
    9
    Average Words per Review
    427
    Rating
    7.4
    Comparisons
    Also Known As
    IT Center
    SolarWinds SAM
    Learn More
    Overview
    IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
    Andr. L. Riis AS, NetSuite
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Educational Organization40%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Server Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while SolarWinds Server and Application Monitor is ranked 11th in Server Monitoring with 38 reviews. Kaseya IT Center is rated 8.0, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Kaseya IT Center is most compared with Tanium, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and ServiceNow Discovery.

    See our list of best Server Monitoring vendors.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.