Compare Kaseya Traverse vs. LogicMonitor

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NetApp Cloud Insights Logo
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8,247 views|4,983 comparisons
Top Review
Find out what your peers are saying about Kaseya Traverse vs. LogicMonitor and other solutions. Updated: September 2021.
536,548 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue.""Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.""Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.""Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."

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"Everything is running seamlessly on the solution, to the point where you don't see any gap.""Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating.""We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

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"The most valuable feature is the UI because I find it very easy to navigate and you see everything with graphs.""The most valuable feature is the alerting and that everything is automatic so we don't have to work at onboarding customers. That means the product is ready for usage and there is very little configuration. We just need to insert the basic information of the device and monitoring will start working right away. That's definitely one of the very best features of the product.""One of the things that I really like about the LogicMonitor solution is that it has a whole bunch of things, data points, that it can monitor. They're called DataSources, and it has an amazing amount of devices it can monitor that are pre-built into the system You can customize them if you need to. You can change the thresholds and a whole bunch of different things with them. You can even create brand new ones if you need to, if the built-in data sources don't satisfy your requirements for the technology that you want to monitor.""The solution also has a variety of dashboards... They actually have a repository of a whole bunch of different ones, which is really nice... what's really cool is that you can grant somebody access to a dashboard without giving them full access to the rest of the system. You can provide a really nice, high-level dashboard to your executive team, so they can see what is, red, green, or yellow, without having to really get into the nitty-gritty of the technology...""We explored a couple of other products as well. None of the other products had a customer engagement team like LogicMonitor does.""The quick to build monitoring dashboards are the most valuable aspect of it because of the speed at which you can produce dashboards, which have a huge amount of information, across multiple sites. We use a lot of 0-based dashboards or dashboards that give us information about how our infrastructure is performing. The amount of insight that we can gain from a 30-second glance at a dashboard and a very clear view of how the infrastructure is working around the planet are good.""The solution has reduced our number of false positives compared to how many we were getting with other monitoring platforms. The fine tuning in LogicMonitor is one of the best features. Sometimes you install monitoring systems and they have a lot of chatter. You plug them in and suddenly your inbox is full with irrelevant information, whereas LogicMonitor is better at this out-of-the-box.""The alerting and the customized alerting are the most valuable features. We can set thresholds at multiple levels to alert us to issues that might start happening before they happen."

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Cons
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.""There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way.""Their pricing model needs improvement.""In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."

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"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product.""In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has.""Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

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"The graphs are not intuitive and I think that they can be improved to help find issues faster.""The reporting capabilities are okay but they are not perfect. There are some drawbacks in terms of differences between the information that can be found in the portal when compared to the reports themselves. We can see some of the information on the portal by clicking and navigating the menus, but if we want that same information within the reports it can be tricky, depending on the specific information we're talking about... the biggest disappointment is that reports haven't been developed in the last couple of years at all.""With the email alerts that we get, it would be nice if the subject line were a little bit smaller, and if it showed the system that is out as the first thing. Sometimes you have to open the email to see what that is.""Some of the dashboard capabilities are being extended. There are a few bits and pieces that they could do to make them even more flexible than what they are.""It monitors most devices out-of-the-box, but not all. There is still improvement to be had in the devices that it monitors. It doesn't monitor some storage devices that we use, which is quite frustrating. It wasn't able to monitor Dell EMC Compellent Storage.""The biggest area of improvement is with mobile. I'd love to see them improve the mobile app side. That's something I've mentioned to them on multiple occasions. It's one thing to be sitting in front of my computer when a problem or an alert comes up.""One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that.""Reporting is definitely a weak area in LogicMonitor. There's just not as much flexibility as there is in other areas of the product. Some of this can be overcome by using the REST API, but more of it should be out-of-the-box."

More LogicMonitor Cons »

Pricing and Cost Advice
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model.""Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

More NetApp Cloud Insights Pricing and Cost Advice »

Information Not Available
"LogicMonitor has the best licensing. That means we are only paying for a certain amount of devices and there is a single price per device and that's all. Other solutions rely much more on a license structure where you need to buy certain add-ons or features, depending on the number of devices you are trying to monitor with those features.""Pricing seems to be on par with other solutions. For what we get, I think it's a very fair price.""LogicMonitor is not the cheapest by any means, but it's also not the most expensive. From a licensing point of view, as far as we were aware, it's sort of middle of the road. It certainly has the value for money given the scale, time saved, and efficiencies that we've gained from it. It has been very worthwhile.""We've not had any other costs as this is a cloud based solution. Therefore, you don't need much, if any, infrastructure to monitor. There are a few add-ons along with bits and pieces if you want to monitor certain types of infrastructure or clouds. It is then you might need an add-on. Largely, the costs are upfront and well-known.""I am pretty sure that it is a one-off licensing fee with no hidden costs.""It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost.""It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise.""I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

More LogicMonitor Pricing and Cost Advice »

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Questions from the Community
Top Answer: Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time… more »
Top Answer: Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an… more »
Top Answer: As I went through learning the querying, it could have been a little more intuitive. I'm still fresh into the system. In… more »
Top Answer: Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there… more »
Top Answer: The licensing for Kaseya is on a monthly basis. We manage the platform and they obviously look after the back end, the… more »
Top Answer: In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so… more »
Top Answer: It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
Top Answer: Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the… more »
Top Answer: LogicMonitor is competitively priced at the same level as other vendors, like Datadog.
Comparisons
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Overview

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. Gain full-stack visibility for networks, cloud, servers, and more within one unified view. Our monitoring technology enables businesses to see what’s coming before it happens. We collaborate closely with our customers to understand their risks and anticipate their needs, providing insights that unlock their vision.

Offer
Remotely Monitor and Optimize Your IT Operations

Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.

Learn more about Kaseya Traverse
Learn more about LogicMonitor
Sample Customers
Information Not Available
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Top Industries
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider17%
Manufacturing Company12%
Government6%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider11%
Construction Company7%
Government7%
REVIEWERS
Comms Service Provider18%
Computer Software Company18%
University18%
Reseller12%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider18%
Financial Services Firm5%
Government5%
Company Size
No Data Available
No Data Available
REVIEWERS
Small Business49%
Midsize Enterprise30%
Large Enterprise21%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise16%
Large Enterprise62%
Find out what your peers are saying about Kaseya Traverse vs. LogicMonitor and other solutions. Updated: September 2021.
536,548 professionals have used our research since 2012.

Kaseya Traverse is ranked 44th in Network Monitoring Software with 3 reviews while LogicMonitor is ranked 3rd in Network Monitoring Software with 23 reviews. Kaseya Traverse is rated 7.6, while LogicMonitor is rated 9.2. The top reviewer of Kaseya Traverse writes "We connect it to customers' end points to manage their antivirus, update patching and to perform network monitoring". On the other hand, the top reviewer of LogicMonitor writes "Being a single pane of glass, a lot of metrics and alerts can all be grabbed from one place". Kaseya Traverse is most compared with SolarWinds NPM, PRTG Network Monitor, Meraki Dashboard, N-able Remote Monitoring & Management and Fortinet FortiSIEM, whereas LogicMonitor is most compared with SolarWinds NPM, Splunk, Dynatrace, Datadog and ScienceLogic. See our Kaseya Traverse vs. LogicMonitor report.

See our list of best Network Monitoring Software vendors and best Cloud Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.