Compare Kaseya Traverse vs. ThousandEyes

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Read 16 Auvik reviews.
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6,023 views|4,134 comparisons
Top Review
Find out what your peers are saying about Kaseya Traverse vs. ThousandEyes and other solutions. Updated: September 2021.
536,548 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior.""One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities. Without a VPN and without any other way in, I'm able to get in and work on and troubleshoot my devices through the remote access console. It has multiple options for that and has been very useful and a huge time-saver. That's one of the killer features. It's one of my must-haves and that's why I like it so much.""The automated, out-of-the-box device configuration backup capability is one of the key features for me in Auvik. To manage a network, one of my key requirements is to be able to rebuild that network if something catastrophic happens. Having up-to-date backups is a must, and this is a tool that I count on to get that right, and it has always performed as I expect.""It also automatically updates network topology. Once it discovers something new, and we allow it, it will update it within the interface. Then, when you log in to the cloud, it shows it. It's kinds of neat. It shows you exactly where things connect. We can see and connect the dots.""The visibility that it provides is probably the most valuable feature because we need to know what our sites look like. Understanding what our sites look like and knowing about what kind of network gear or network equipment these sites are running is very important for us. Previously, we didn't have visibility into everything.""Auvik is easy to use. The first thing you see when you open it up is a map of the United States or wherever you are, and it shows the locations of all of your network endpoints. For discovery, you set credentials and manage the credentials and it tells you when it needs a new credential. So you just click the "Manage Credentials" button and it takes you to the right spot. You enter in a new credential and then it starts looking closer at the device. It can give you all kinds of information from inside the device's log. We use it for CIS logs and we use it for just regular logging. The CIS log was something I was looking for in the other products, just so we have a place for the CIS logs to congregate so we can look them up.""Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related.""Remote accessibility of the network devices is the most valuable feature. I often have to log into switches and routers to make changes, and I can do so from any computer as long as I have an Internet connection. I don't need to have my laptop or a VPN. Auvik is faster."

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"Everything is running seamlessly on the solution, to the point where you don't see any gap.""Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating.""We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

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"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.""The company provides excellent service.""The authentication overall - including to the VPN and LAN - is excellent.""The installation process is not hard at all."

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Cons
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game.""The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw data, with different formats for different vendors. It's not immediately clear to people what's going on with some of that and you have to read through the codes. Some of the higher-end logging solutions, like Splunk, which is very expensive, can parse through it and correlate items better. Improvement to the logging features would be a value-add, but I'm still very happy that it exists.""Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms.""They can definitely build more alerts.""The map would be the first thing I would like to see improved because sometimes the maps get really odd-looking and the automated placement of things on the map, devices on the map is sometimes not right. In fact, I was just looking at the map and something got moved. I'm sure it didn't get moved, it's just that Auvik realized it was supposed to go somewhere else. So the map could be better if there was a little bit of manual manipulation that you could do.""It's rare, but sometimes the actual application itself can be a little slow. That's because of the amount of data that it is pulling from remote networks. That has been my only complaint with it and it's really not even a complaint. But if the speed of the application were to improve, it would help a lot.""If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing.""It uses SNMP in its discovery process and how it pulls in data. But today it doesn't have an SNMP trap facility so you can't have your infrastructure devices push alerts into Auvik. And that for us would be a big feature that we would like to see."

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"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product.""In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has.""Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

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"It would be nice if the solution covered other areas like server monitoring.""It's an expensive solution.""The guest portal is hard to use.""I would like the product to offer more agility."

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Pricing and Cost Advice
"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like.""The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device.""Its pricing is a little on the high end. There are no costs in addition to the standard licensing fees. It is more expensive than other solutions, but their per-device model is very fair. Anything other than the networking gear is monitored by Auvik at no charge.""The value is there. It's not that expensive per device and it's licensed per device. Unlike some of the other tools that I use, it's not real expensive. It's a good value for the price.""It's great for small businesses, but when you start reviewing the pricing model, depending on how many devices, and what sub-devices you decide to pull in, it can get tricky as far as the pricing goes.""As an individual IP company, Auvik is a little bit pricey. It is a little expensive, but as an MSP owner, I have a small side business. So, I'm an Auvik customer in that sense too. In that, I think it's reasonable to pay $10 to $15 a device or less depending on the endpoint. For the amount of capability that it has, it is very reasonably priced.""Its pricing is very reasonable. We had looked at other solutions where you pay based on the amount of traffic that was filtered through and analyzed. With Auvik, we pay by a billable device. We're not paying based on every single device we have. For one of the locations I have, one network element would likely be a billable device. So, every billable device has a network element, but not every network element is a billable device. If I have a location that has 50 network elements, then maybe 30 of them are billable devices. PCs, VoIP phones, and access points are monitored at no charge.""The cost for all the devices that we were billed at in my last job was about $2500 annually. It wasn't much. It has the most reasonable pricing as compared to any product out there. I can't complain. It is amazing. It allows me to bundle inside the package what I charge customers per user per month. I don't charge them per device anymore. That's not how we do things in the industry. It is per user per month. The way Auvik is charging us allows me to do it. For example, if they charge $250 for a certain number of seats, I'm just going to write the costs onto per user per month. I have a few leftover licenses to use, which allows me to go out and make some more sales and give some freebies at some shows. So, it makes me very flexible. I am very happy with it. It is billed by network devices. You could choose which billable device you want. What is really nice is that if you don't want one switch to be billable and the other one to be billable, you can do that. You just won't have the features that the billable switch has, which isn't horrible. Sometimes, you don't need that. What I'm really happy about is that Auvik doesn't force things on you and doesn't say, "You have to have all of this," and that's a great business model."

More Auvik Pricing and Cost Advice »

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Questions from the Community
Top Answer: One of the best things about Auvik, and it's why it's one of my go-to products, are the remote access capabilities… more »
Top Answer: The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per… more »
Top Answer: The logging features could be a little bit better polished, although that aspect is relatively new. It comes in as raw… more »
Top Answer: Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there… more »
Top Answer: The licensing for Kaseya is on a monthly basis. We manage the platform and they obviously look after the back end, the… more »
Top Answer: In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so… more »
Top Answer: It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
Top Answer: The authentication overall - including to the VPN and LAN - is excellent.
Top Answer: The guest portal is hard to use. Clients have faced many difficulties, especially around various mobile devices in order… more »
Comparisons
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Overview

Auvik is cloud-based software that simplifies and automates network monitoring and management to give you complete network visibility and control.

Designed to deploy in minutes, you’ll resolve problems faster than ever with real-time network mapping and inventory, powerful troubleshooting features, deep network traffic insights, automated config backups and restore, and more. https://www.auvik.com/get-free-trial

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

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Sample Customers
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UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Top Industries
REVIEWERS
Manufacturing Company18%
Computer Software Company18%
Healthcare Company18%
Security Firm9%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider16%
Government8%
Financial Services Firm8%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider11%
Construction Company7%
Government7%
VISITORS READING REVIEWS
Comms Service Provider41%
Computer Software Company21%
Financial Services Firm5%
Insurance Company4%
Company Size
REVIEWERS
Small Business47%
Midsize Enterprise27%
Large Enterprise27%
VISITORS READING REVIEWS
Small Business64%
Midsize Enterprise14%
Large Enterprise22%
No Data Available
No Data Available
Find out what your peers are saying about Kaseya Traverse vs. ThousandEyes and other solutions. Updated: September 2021.
536,548 professionals have used our research since 2012.

Kaseya Traverse is ranked 44th in Network Monitoring Software with 3 reviews while ThousandEyes is ranked 33rd in Network Monitoring Software with 4 reviews. Kaseya Traverse is rated 7.6, while ThousandEyes is rated 8.0. The top reviewer of Kaseya Traverse writes "We connect it to customers' end points to manage their antivirus, update patching and to perform network monitoring". On the other hand, the top reviewer of ThousandEyes writes "Scalable with good authentification and great technical support". Kaseya Traverse is most compared with SolarWinds NPM, PRTG Network Monitor, Meraki Dashboard, N-able Remote Monitoring & Management and LogicMonitor, whereas ThousandEyes is most compared with Meraki Dashboard, Cisco Stealthwatch, LiveAction LiveNX, Kentik and SolarWinds NPM. See our Kaseya Traverse vs. ThousandEyes report.

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