Compare Kaseya VSA vs. LogMeIn Central
Kaseya VSA is ranked 3rd in Remote Monitoring and Management Software with 2 reviews while LogMeIn Central is ranked 1st in Remote Monitoring and Management Software with 14 reviews. Kaseya VSA is rated 7.6, while LogMeIn Central is rated 8.6. The top reviewer of Kaseya VSA writes "A solution that offers good remote management with easy scalability and stability". On the other hand, the top reviewer of LogMeIn Central writes "Remote access is the most valuable feature; allows me to support my clients from wherever I am". Kaseya VSA is most compared with ConnectWise Automate, SCCM and Continuum RMM, whereas LogMeIn Central is most compared with LogMeIn Pro, LogMeIn Rescue and TeamViewer. See our Kaseya VSA vs. LogMeIn Central report.
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 Find out what your peers are saying about Kaseya VSA vs. LogMeIn Central and other solutions. Updated: November 2019. 383,725 professionals have used our research since 2012. | |||||
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
The remote management is quite good. Also, the patch management and service desk are great features of the solution. | This solution has allowed granular permission access to machines, very consistent and solid most of the time. Unattended remote assistance. I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great. Using the product, we provide a quicker response when supporting customers. The initial setup was simple. I have called for help to their technical support, and they have been extremely helpful. The initial setup was pretty straightforward. It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity. |
Cons | |
Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done. | It is easy to get locked out, which is something that needs to be improved. The initial load is terribly slow and often has delays with the login page loading. The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out. LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy. File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. Do not use the technical support. I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year. The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed. |
Pricing and Cost Advice | |
Information Not Available | The price needs improvement. It is ridiculously expensive now, and no features have really changed. The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users. It is a little pricey. I have more than five seats, so I pay a $1000/year. We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees. I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable. It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable. It's probably worth the value, but the price increases over the last five years are getting harder to justify. We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration. |
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Ranking  | |
Views 2,814 Comparisons 2,333 Reviews 2 Average Words per Review 254 Avg. Rating 7.5 | Views 5,194 Comparisons 3,994 Reviews 14 Average Words per Review 425 Avg. Rating 8.5 |
Top Comparisons | |
 Compared 15% of the time.  Compared 12% of the time.  Compared 10% of the time. |  Compared 52% of the time. Compared 26% of the time.  Compared 9% of the time. |
Learn | |
| Kaseya | LogMeIn |
Overview | |
Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries. | LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set. |
Offer | |
Learn more about Kaseya VSA | Learn more about LogMeIn Central |
Sample Customers | |
| Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck | Au Bon Pain, BELL (Building Educated Leaders for Life) |
Top Industries | |
No Data Available | Software R&D Company16% Media Company12% Comms Service Provider9% Construction Company9% |
Find out what your peers are saying about Kaseya VSA vs. LogMeIn Central and other solutions. Updated: November 2019.
383,725 professionals have used our research since 2012.
See also Kaseya VSA Reviews, LogMeIn Central Reviews, and our list of Best Remote Monitoring and Management Software Companies.
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