We performed a comparison between Kaseya VSA and Nagios XI based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance."
"The most valuable part of this solution is the security features that it offers."
"Kesaya is highly configurable."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"Kaseya VSA's best features are auditing and reporting."
"The training that we received was quite good."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"It's a monitoring agent. It's designed to do one thing. Its most valuable feature is its monitoring."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"An excellent solution that is easy and intuitive to implement."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"This is a very good solution and it is simple to use, for any company."
"There is room for improvement in the remote control strengths."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"The product's user interface is an area with certain shortcomings where improvements are required."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"Sometimes, the product misinterprets the functionality of a machine."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The audit and KNM tools could improve."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The Configuration Wizard needs improvement, because not all vendors are present."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The interface could be more user-friendly."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"We'd like to see more integration capabilities."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while Nagios XI is ranked 7th in IT Infrastructure Monitoring with 54 reviews. Kaseya VSA is rated 7.6, while Nagios XI is rated 8.2. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark.
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