Compare Kaseya VSA vs. Spiceworks

Kaseya VSA is ranked 3rd in Remote Monitoring and Management Software with 2 reviews while Spiceworks is ranked 23rd in IT Infrastructure Monitoring with 2 reviews. Kaseya VSA is rated 7.6, while Spiceworks is rated 9.6. The top reviewer of Kaseya VSA writes "A solution that offers good remote management with easy scalability and stability". On the other hand, the top reviewer of Spiceworks writes "Great asset management features in a free solution that's easy to set up". Kaseya VSA is most compared with ConnectWise Automate, SCCM and Continuum RMM, whereas Spiceworks is most compared with Zabbix, JIRA Service Desk and Nagios XI.
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Kaseya VSA Logo
2,814 views|2,333 comparisons
Spiceworks Logo
4,065 views|2,553 comparisons
Most Helpful Review
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Find out what your peers are saying about ConnectWise Automate vs. Kaseya VSA and other solutions. Updated: November 2019.
382,196 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The remote management is quite good. Also, the patch management and service desk are great features of the solution.

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The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful.The solution is very stable. It's reliable and efficient.

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Cons
Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done.

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It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems.I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves.

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382,196 professionals have used our research since 2012.
Ranking
Views
2,814
Comparisons
2,333
Reviews
2
Average Words per Review
254
Avg. Rating
7.5
Views
4,065
Comparisons
2,553
Reviews
2
Average Words per Review
291
Avg. Rating
9.5
Top Comparisons
Compared 15% of the time.
Compared 12% of the time.
Compared 10% of the time.
Compared 36% of the time.
Compared 12% of the time.
Compared 6% of the time.
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Kaseya
Spiceworks
Overview

Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries.

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Offer
Learn more about Kaseya VSA
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Sample Customers
Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green DuckBroward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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