We performed a comparison between Kaspersky Endpoint Security for Business and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Kaspersky Endpoint Security for Business is commended for its extensive cross-platform protection, user-friendly interface, and compatibility with third-party software. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Kaspersky users requested improvements in security and stability. They also want better documentation, faster malware scanning, enhanced encryption, and improved remote management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Users say that Kaspersky’s support is helpful and responsive, whether it comes from resellers, partners, or the vendor. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some reported that Kaspersky Endpoint Security for Business is straightforward to setup, while others find it more complex and time-consuming. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users gave mixed feedback on the price of Kaspersky Endpoint Security for Business. Some found it reasonable while others thought it was expensive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Our reviewers said that Kaspersky Endpoint Security for Business has proven to be a solid investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product's initial setup phase is very easy."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"NGAV and EDR features are outstanding."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"We have gained advanced threat protection without investing more into that area."
"Kaspersky Endpoint Security for Business detects malware and is easy to configure."
"One of the most valuable features is that it's quite secure. I'm satisfied with this solution."
"I like that we can use it across all the platforms like PC, Mac, Linux, iOS, and all systems for protection. I also like that we can use it for different cloud sessions and different unified systems. It's available on all the vulnerability assessments including, web filtering, email filtering, test protection, anomaly control, and management. There are more than enough benefits available on Kaspersky."
"We have had no troubles installing, maintaining, or deploying the product for our clients."
"The most valuable features of this solution are the firewall, the IPS, and the patch deployment."
"The product's most valuable features are automation and central administration."
"The initial setup is very simple."
"It is good for detecting signature-based viruses, and it is user friendly."
"The pricing is pretty good."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"I find it is the most reliable solution on the market."
"It is easy to use. Its interface is user-friendly. So, anybody can use it very well, which is a good thing."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution is not stable."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We'd like to see more one-to-one product presentations for the distribution channels."
"I rate the pricing five out of ten."
"Kaspersky Endpoint Security for Business doesn't have a built-in DLP (data loss prevention) solution."
"A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible."
"It would be ideal with the solution offered more documentation."
"The licensing fees could be reduced."
"The stability could be better."
"It would be better if it were more secure and stable. I would also like to see more powerful features in the next release."
"This solution needs improvement in the reporting section. Reporting in Kaspersky Endpoint is good but it's not that great. The platform needs to centralize reporting control."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"The Centralized Management could be improved."
"I would like to see a hybrid version of this solution that covers both in-house and cloud-based servers."
"We had trouble with the advanced features, such as the firewall builder and all the network protection modules. We were having a lot of issues because it would sometimes block users or the printing, or it would create issues with the network access resources."
"I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation."
"They should work on making the virus definition file lighter."
"Sometimes tech support is a bit slow to find a solution."
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Kaspersky Endpoint Security for Business is ranked 11th in Endpoint Protection Platform (EPP) with 110 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 138 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Fortinet FortiClient, ESET Endpoint Protection Platform and Bitdefender GravityZone Enterprise Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Kaspersky Endpoint Security for Business vs. Symantec Endpoint Security report.
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