We performed a comparison between Kaspersky Endpoint Security for Business and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Kaspersky Endpoint Security for Business is commended for its extensive cross-platform protection, user-friendly interface, and compatibility with third-party software. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Kaspersky users requested improvements in security and stability. They also want better documentation, faster malware scanning, enhanced encryption, and improved remote management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Users say that Kaspersky’s support is helpful and responsive, whether it comes from resellers, partners, or the vendor. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some reported that Kaspersky Endpoint Security for Business is straightforward to setup, while others find it more complex and time-consuming. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users gave mixed feedback on the price of Kaspersky Endpoint Security for Business. Some found it reasonable while others thought it was expensive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Our reviewers said that Kaspersky Endpoint Security for Business has proven to be a solid investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The stability is very good."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet is very user-friendly for customers."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"Kaspersky Endpoint Security for Business is a strong yet lightweight tool. It allows us to control machines even when disconnected from the network. In offline mode, we can generate passwords and access the system. The policies it offers are robust."
"I like the security that this solution provides."
"The malware threat detection has been excellent overall."
"The hardware hardware detection is the most valuable feature. The feature where you can block and unblock mobile devices is also good."
"The performance is good. It doesn't use a lot of resources, which is crucial for us."
"Kaspersky Endpoint Security protects against viruses and dangerous software, and it's also great because it has a component that is useful for the deployment of software versions to the end user's computer."
"The product's most valuable features are automation and central administration."
"I think that all the features are valuable for our environment."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"I like the firewall and the intrusion prevention features, and just the basic anti-malware and anti-virus seems to be pretty effective as well."
"It is good for detecting signature-based viruses, and it is user friendly."
"Great security and very user friendly."
"No maintenance is required after a successful installation phase."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"The most valuable feature is the virus and malware detection capability."
"The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."
"Detections could be improved."
"The dashboard isn't easy to access and manage."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The SIEM could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We have had some problems with it comes to uninstalling it, so you have to make sure that you do everything right."
"The deployment could be better."
"The solution could be more secure. It's an aspect the company needs to be mindful of."
"The application running speed consumes that of RAM, so performance speed is an issue."
"I would like the solution to be able to allow to have end to end security services from the final user to the server."
"I would like to see the inclusion of support for device management and device control."
"The performance level could be better."
"The solution could improve by having some integration with other vendors."
"There is no local support for Symantec products in Hong Kong."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"There is a lack of reporting and alerts."
"Is not a full anti-ransomware solution."
"I would like to see improvements in the anti-virus and the device control features."
"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with."
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Kaspersky Endpoint Security for Business is ranked 11th in Endpoint Protection Platform (EPP) with 110 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Fortinet FortiClient, ESET Endpoint Protection Platform and Bitdefender GravityZone Enterprise Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Kaspersky Endpoint Security for Business vs. Symantec Endpoint Security report.
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