We performed a comparison between Kayako and TeamSupport based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software."The most valuable feature of Kayako is its flexibility. We can do anything we want with it, which is nice."
"The two most valuable features are the portal and reporting."
"Some of the reporting in Kayako could be improved. It only has two levels of classification and if there were additional levels added for reporting purposes it would be awesome for our environment."
"It needs better integration with other tools like Jira."
Kayako is ranked 45th in Help Desk Software while TeamSupport is ranked 41st in Help Desk Software. Kayako is rated 8.0, while TeamSupport is rated 7.0. The top reviewer of Kayako writes "Flexible, straightforward implementation, and helpful support". On the other hand, the top reviewer of TeamSupport writes "Stable, easy to install, and cost effective, but it needs better integration and data management". Kayako is most compared with , whereas TeamSupport is most compared with .
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