Kayako vs TeamViewer Servicecamp comparison

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Kayako Logo
99 views|75 comparisons
100% willing to recommend
TeamViewer Logo
474 views|126 comparisons
Executive Summary

We performed a comparison between Kayako and TeamViewer Servicecamp based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
767,995 professionals have used our research since 2012.
Featured Review
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Quotes From Members
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Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Kayako is a highly affordable solution."
  • More Kayako Pricing and Cost Advice →

    Information Not Available
    Ranking
    44th
    out of 59 in Help Desk Software
    Views
    99
    Comparisons
    75
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    30th
    out of 59 in Help Desk Software
    Views
    474
    Comparisons
    126
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Buyer's Guide
    Help Desk Software
    April 2024
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    767,995 professionals have used our research since 2012.
    Comparisons
    Learn More
    Kayako
    Video Not Available
    TeamViewer
    Video Not Available
    Overview

    Kayako is a powerful customer service and support platform that gives your team the tools they need to communicate with customers across live chat, email, facebook and twitter.

    Our approach brings every interaction your customer has with your business into Kayako and presents your agents with a comprehensive customer journey. This gives your team the context they need to immediately respond and support customers in a way that’s quick, accurate and personal.

    Kayako is used by over 130,000 customer support pros in businesses of all sizes around the world, including Peugeot, NASA, Fedex, and GE.


    Resolve more support requests faster by enabling servicecamp’s full-featured service desk within TeamViewer’s remote access and control platform.

    Keep all communication in one place so support requests, agent notes, and customer conversations are centrally documented.

    Initiate remote control connections instantly from within a ticket to access the device in question or collaborate with your team on specific requests to find solutions quicker.

    Focus on providing excellent services instead of time-consuming processes with servicecamp’s easy setup.

    Sample Customers
    Toshiba Canada, Disney, Avast, Namecheap, Texas Tech University
    Information Not Available
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider11%
    Financial Services Firm7%
    Healthcare Company6%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise18%
    Large Enterprise40%
    Buyer's Guide
    Help Desk Software
    April 2024
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: April 2024.
    767,995 professionals have used our research since 2012.

    Kayako is ranked 44th in Help Desk Software while TeamViewer Servicecamp is ranked 30th in Help Desk Software. Kayako is rated 8.0, while TeamViewer Servicecamp is rated 0.0. The top reviewer of Kayako writes "Flexible, straightforward implementation, and helpful support". On the other hand, Kayako is most compared with , whereas TeamViewer Servicecamp is most compared with Zendesk.

    See our list of best Help Desk Software vendors.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.