We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Keeper was user-friendly."
"What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard."
"I like a couple of things about this solution. Being able to share passwords with other people is valuable. You can see if the information is out on the dark web and whether you have weak passwords and the last time they were changed. You could also have the 2FA or MFA codes embedded in the application so that you don't have to use your phone or any other 2FA device, which is something very important."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"I like that it is Windows-based. It is good that primarily, it is not an appliance. Some of the other applications in the space, such as a Quest Software CPAM or a Safeguard, are appliances, so you can't deploy the ends of them. With Thycotic, you can either install your Temporal Protection module physically in the VM host, or you can use BouncyCastle for high-security module capabilities."
"I like the one-way hash, as well as the ability to store it in the cloud and access it from anywhere."
"The surveillance is most valuable."
"There has been no downtime this year."
"The most valuable feature is session monitoring."
"It is able to manage storage and use of personal passwords."
"I have found most valuable the automatic scheduled password rotation and remote desktop monitoring. Additionally, the documentation is readily available and easy to find and the dashboard is straightforward."
"Ease of use because of its monolithic software."
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside."
"I would love it if you didn't have to re-authenticate when you start up a new browser."
"The initial setup and deployment can be cumbersome. It's not an easy process."
"It is expensive compared to other solutions in this category and for what it does."
"There could be tweaks here and there. For example, instead of going to one main function to do this and another main function to do that, the solution could remap the user interface so that a person only has to go through one function. The way that function branches off should make a bit more sense."
"I'd prefer a better commercial model that includes partners and options for consulting around it. Where I've worked with my customers, we've only been able to use their professional services, and that has been a risk and constraint."
"This product is excellent in every way except minor details in handling extremely large environments."
"The technical support needs improvement. For example, if you have any problems on the server configuring the IIS, they would provide you very limited details and they would tell you the problem is on your end."
"We always ask for partner enablement, which is more like a soft requirement rather than a product requirement. It would be great if they can provide us deeper knowledge of their products for integration."
"One thing that I wish they would do is to have a Kubernetes or container-based deployment supported, but they're not quite there yet. Containerization or support for containerization would be fantastic."
"We chose their optional annual subscription; I believe we paid monthly — I thought it was a good deal."
"The pricing is available on the vendor's website."
"Its price is reasonable."
"There are different plans and additional licensing costs that can be instituted for add-ons."
"When comparing the price of Thycotic Secret Server with other solutions it is reasonable."
"Secret Server is expensive when compared to the cost to some alternatives."
"Pricing is comparable to competing products."
"The price of this solution is good."
"Its price is okay. We don't compete on pricing. We seldom use price to win over our competitors. We prefer it this way because if we can sustain the price, we make more margin as well. We don't want the price to go down to the bottom where despite the win, there's no margin at all."
"There is an annual license fee per user and the price is fair."
"The pricing is standard in this business and we have no complaints about it."
Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password manager and digital vault, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is SOC 2 Certified and utilizes best-in-class encryption to safeguard its customers. Keeper protects industry-leading companies including Sony, Chipotle, and The University of Alabama at Birmingham. Keeper partners with global OEMs and mobile operators to preload Keeper on smartphones and tablets. Learn more at https://keepersecurity.com.
Secret Server is a fully-featured Privileged Access Management (PAM) solution available both on premise and in the cloud. It empowers security and IT ops teams to secure and manage all types of privileged accounts and offers the fastest time to value of any PAM solution.
Keeper is ranked 5th in Enterprise Password Managers with 4 reviews while Thycotic Secret Server is ranked 2nd in Enterprise Password Managers with 14 reviews. Keeper is rated 8.8, while Thycotic Secret Server is rated 8.0. The top reviewer of Keeper writes "Reasonable price, stable and scalable, and allows us to share passwords with other people and have the 2FA or MFA codes embedded in the application". On the other hand, the top reviewer of Thycotic Secret Server writes "Excellent access management that can serve very large networks". Keeper is most compared with LastPass Business, CyberArk Enterprise Password Vault, HashiCorp Vault, Microsoft Azure Key Vault and Dashlane, whereas Thycotic Secret Server is most compared with CyberArk Privileged Access Manager, Microsoft Azure Key Vault, HashiCorp Vault, BeyondTrust Endpoint Privilege Management and WALLIX Bastion. See our Keeper vs. Thycotic Secret Server report.
See our list of best Enterprise Password Managers vendors.
We monitor all Enterprise Password Managers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.