We performed a comparison between Kentik and ManageEngine OpManager based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
"It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."
"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"The solution is finely stable."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"The integration with the firewall monitoring, the security monitoring, is great."
"The most valuable feature is the network-related reporting."
"The setup was easy."
"The Wi-Fi side needs improvement."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"I would like to see them explore the area of cost analysis."
"I consider the pricing model as an area for improvement."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"The dashboard has some limitations and should be more user-friendly."
"I would like to see more enhancements made to the product."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"We had some stability issues at the outset that have since been resolved."
Kentik is ranked 47th in Network Monitoring Software with 12 reviews while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. Kentik is rated 9.2, while ManageEngine OpManager is rated 8.0. The top reviewer of Kentik writes " Flexibility for creating reports and gaining more visibility is a definite strength". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". Kentik is most compared with ThousandEyes, Arbor DDoS, SolarWinds NPM, NETSCOUT nGeniusONE and Datadog, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Nagios XI.
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