KerioConnect vs Zimbra Collaboration comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between KerioConnect and Zimbra Collaboration based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed KerioConnect vs. Zimbra Collaboration Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful.""We have contacted technical support a handful of times and received some assistance.""What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server.""The most valuable features are its ease of use, excellent pricing, and it is platform agnostic.""It's relatively simple to use.""The user interface is good."

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"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra.""Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available.""The product is easy to set up.""Good email solution and it's open-source.""Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution.""The stability is good and keeps getting better with each new update.""The configuration is simple.""The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."

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Cons
"The search and archiving documentation capabilities need to be stronger.""Having a native Outlook map integration would make Kerio Connect better.""I would like to see better support from their support team.""Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason.""The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one""It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."

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"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved.""The installation is not straightforward, it can take two days for the full implementation.""We have had an issue with security.""It does have a few bugs.""There are some security issues.""It would be great if a group chat feature were created to allow for a team environment.""It is good and competent, but you have to pay for video and group chat features.""Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."

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Pricing and Cost Advice
  • "The pricing is about $3 per mailbox per month."
  • "The price of Kerio Connect is better when comparing it to others solutions."
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  • "Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
  • "If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
  • "We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
  • "When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
  • "We do not pay for licenses to use this solution."
  • "The price of the solution is low."
  • "It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
  • "There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
  • More Zimbra Collaboration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The search and archiving documentation capabilities need to be stronger. The user documentation is ridiculous. The connectivity with CRM is a significant issue here. We don't have a great way of… more »
    Top Answer:It's a corporate email. All of our corporate emails go through it.
    Top Answer:Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I… more »
    Top Answer:The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
    Ranking
    8th
    out of 24 in Email Applications
    Views
    2,536
    Comparisons
    1,540
    Reviews
    1
    Average Words per Review
    1,076
    Rating
    5.0
    4th
    out of 24 in Email Applications
    Views
    5,681
    Comparisons
    4,365
    Reviews
    11
    Average Words per Review
    275
    Rating
    8.2
    Comparisons
    Learn More
    Overview

    Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.

    Zimbra Collaboration provides administrators and their end users innovative features that solve the challenges faced by organizations using today's legacy communications infrastructure.
    Sample Customers
    Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
    NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider12%
    Government10%
    Educational Organization9%
    REVIEWERS
    Media Company22%
    Financial Services Firm22%
    Energy/Utilities Company22%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government10%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business71%
    Midsize Enterprise29%
    VISITORS READING REVIEWS
    Small Business46%
    Midsize Enterprise14%
    Large Enterprise40%
    REVIEWERS
    Small Business70%
    Midsize Enterprise11%
    Large Enterprise19%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    Buyer's Guide
    KerioConnect vs. Zimbra Collaboration
    March 2024
    Find out what your peers are saying about KerioConnect vs. Zimbra Collaboration and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    KerioConnect is ranked 8th in Email Applications with 6 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. KerioConnect is rated 5.4, while Zimbra Collaboration is rated 8.0. The top reviewer of KerioConnect writes "Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". KerioConnect is most compared with Microsoft Exchange, IceWarp, Microsoft Exchange Online, Google Workspace and Open-Xchange, whereas Zimbra Collaboration is most compared with Microsoft Exchange, IceWarp, Open-Xchange, Google Workspace and Microsoft Exchange Online. See our KerioConnect vs. Zimbra Collaboration report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.