We performed a comparison between KerioConnect and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's relatively simple to use."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"The user interface is good."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"We have contacted technical support a handful of times and received some assistance."
"Microsoft Exchange is a user-friendly product that is easy to manage and configure."
"The deployment is a plug-and-play process."
"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
"It is easy to set up."
"Provides unlimited storage for our mailbox."
"Microsoft Exchange's most valuable feature is that it's old-fashioned communication, meaning it's good for people who aren't able to work comfortably in a cloud environment."
"Microsoft Exchange is stable."
"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"Having a native Outlook map integration would make Kerio Connect better."
"I would like to see better support from their support team."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"The search and archiving documentation capabilities need to be stronger."
"The product or service could be improved in terms of Microsoft Outlook client compatibility."
"Deployment should become a bit easier, the process is a bit complicated. You have to have done it one or two times before you get it right. The first time you do it, it won't be perfect. There are a lot of complications compared to Gmail For Business, which is a bit easier when it comes to configuration."
"The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge."
"Microsoft Exchange could improve by adding artificial intelligence."
"Exchange can be a little finicky, sometimes, or flakey. Last week, for example, I had gone into my calendar to check on some briefings that I had established, and then went back into my inbox, and suddenly the view had changed. I had no idea what it was that I had done, and I couldn't figure out how to get that view back. I took a productivity hit as a result of that, trying to fix it, due to the fact that it just wasn't what I wanted. It wasn't what I was used to working with. Two different tech support people had to work with me in order to get the view back to what I wanted just so I could be productive."
"From a security point of view, Microsoft should enhance the new features. Technical support could also be better."
"The desktop version of Microsoft Exchange receives emails a little slower than the online version."
"Microsoft Exchange could improve by being more secure. We are always looking to have more security."
KerioConnect is ranked 9th in Email Applications with 6 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. KerioConnect is rated 5.4, while Microsoft Exchange is rated 8.4. The top reviewer of KerioConnect writes "Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". KerioConnect is most compared with Zimbra Collaboration, IceWarp, Microsoft Exchange Online, Google Workspace and Open-Xchange, whereas Microsoft Exchange is most compared with Zimbra Collaboration, HCL Domino, Open-Xchange, HCL Notes and IceWarp. See our KerioConnect vs. Microsoft Exchange report.
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