We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"The user interface is good."
"The interface is user-friendly."
"Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"It gives me benefit in terms of integration with other services such as SharePoint, Microsoft Teams, and OneDrive. It makes my work much easier."
"Microsoft has a very good support team."
"It is very well integrated with other Microsoft programs, teams, and so on. They work well together."
"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
"The initial setup is very simple."
"The backup and archiving features are valuable, it is user friendly too."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"I would like to see better support from their support team."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"From a security perspective, Microsft Exchange can be improved. All that needs to be added is security, but that's an internal hierarchical problem from the product itself and not the end-users."
"I think it could be more scalable."
"They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable."
"From a security point of view, Microsoft should enhance the new features. Technical support could also be better."
"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"For new users, it might take them some time to get used to the product."
"There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks."
"The price of Kerio Connect is better when comparing it to others solutions."
"The pricing is about $3 per mailbox per month."
"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"Its price is fair."
"We pay for the license annually."
"We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
"Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
"It's a little bit expensive."
"Its price is okay."
"It's working very well. There is no problem, but the price is not the best."
Kerio Connect, a messaging and collaboration solution, meets the needs of small and mid-sized businesses while offering a robust feature lineup. Business users enjoy support for their favorite email client and easy web-based access. Kerio Connect is highly stable—so you can focus on business rather than unexpected downtime and recovery.
Kerio Connect is ranked 7th in Email Applications with 3 reviews while Microsoft Exchange is ranked 2nd in Email Applications with 21 reviews. Kerio Connect is rated 8.6, while Microsoft Exchange is rated 8.2. The top reviewer of Kerio Connect writes "An easy implementation with a good user interface and pretty scalable". On the other hand, the top reviewer of Microsoft Exchange writes "It has good integration with other Microsoft tools and allows us to retain and recover an email deleted by a user". Kerio Connect is most compared with Zimbra Collaboration, IceWarp, Microsoft Exchange Online, G Suite Enterprise and Proofpoint Enterprise Archive, whereas Microsoft Exchange is most compared with Zimbra Collaboration, IceWarp, HCL Domino, HCL Notes and Open-Xchange. See our Kerio Connect vs. Microsoft Exchange report.
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