We performed a comparison between KerioControl and Trend Micro Deep Discovery based on real PeerSpot user reviews.
Find out in this report how the two Intrusion Detection and Prevention Software (IDPS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The top features are ones that we're not using yet but we soon will be because we've just had broadband upgraded in Australia. We've got something called the National Broadband Network, which is forced onto you, so you have to take it when it arrives. We'll be trying the high availability out soon. We tried that with some load balancing, it didn't quite work as we expected, but I think that was more of a configuration thing rather than a product thing."
"Setup is simple. The Kerio interface is very intuitive."
"Technical support is good. They respond right away."
"The comprehensiveness of the security features that Kerio Control provides us with is good. Before GFI had it, they would have more updates. The updates have been slower, but I like the things that they keep adding like the ability to block by country. I use pretty much every feature."
"The initial setup is a breeze."
"The installation is straightforward."
"It helps us better control internal and external communications."
"The solution’s firewall and intrusion detection features are quite good because you can see exactly who is attacking you and who is getting blocked."
"Trend Micro Deep Discovery is a very specific product for threat intelligence with smart protection."
"The product's initial setup phase was not difficult."
"The platform provides all essential features for discovery and administration."
"Generally speaking, it just gives us a broad understanding of exactly what kind of threats occur. The submission point, analyzing point, and virtualization are within the environment that it supports. It helped us to improve our security levels and protect our internal network from any threats outside."
"The HTML file sandboxing is very good."
"There is no downtime or server vulnerability with this solution."
"Deep Discovery is scalable and compatible with other products. It's crucial to have that compatibility because it's an integral part of our security solution. It integrates smoothly. The interface is user-friendly, so administration is simple."
"The most valuable features are the protection and that it is fast."
"There's also room for improvement in the Traffic Rules. We define networks to use a specific outgoing interface, say VSAT, shore, or marine WiFi, which is okay. But then all we have is a checkbox that says "Use other internet interfaces if this one is unavailable." What we would prefer would be to have a priority list. So if VSAT is unavailable, try to use 4G, etc. We haven't really found a reliable way of doing that in the current release."
"The VPN features are the ones that we really like, but we are using a VPN client to be able to use them. We would like to have an SSL implementation for this same feature so we don't need to install anything on the client side. That's a feature I really miss and that should really be embedded in the product. We really would love to use it via a web browser."
"I would like the customer statistics to be more user-friendly. It should explain more what users have been doing throughout the day. Sometimes, it'll just say they downloaded a big file. Meanwhile, they were connected through a VPN."
"The product's technical support is not good as it used to be."
"I would like to see them develop a bit more flexibility creating VLANs."
"They should add wireless features."
"I would like to see a little improvement in their technical support when you have a problem. I may be a little jaded because I came from Kerio when we could call and get a person on the phone who worked on the product. Every tech had their own demo setup. They had instant messaging capability with the developers. If we found a problem, then we could get a result for it quickly. Now, the product seems to be 24 hours. They have also gone to the model that if you need quicker support, then they now charge you additional for the exact same level of support that they used to give. I am assuming it's the exact same level of support that they say it is. I'm not paying extra for it. That's the biggest flaw with the product."
"The GUI should be changed because it remains the same consistency across versions. However, those who have been using KerioControl for a long time may be accustomed to the current interface. Installing a new version in the same location makes it easy to find, but overall, there are no notable changes between versions."
"Trend Micro can improve the pricing in general. There is nothing else they can add or improve in the solution."
"The solution could be more stable and offer more security."
"There are certain aspects of flexibility in the policies that should be added to Deep Discovery."
"This solution could be improved with faster technical support and cheaper licensing prices."
"Trend Micro Deep Discovery's technical support could be improved, and it could be made more active."
"Trend Micro Deep Discovery is a very expensive solution, making it very hard to sell."
"I would like the ability to analyze all files in our internal network, at the same time on different operating systems. Not just three of them, but as many as possible."
"Scalability becomes an issue when managing a higher number of customers."
KerioControl is ranked 16th in Intrusion Detection and Prevention Software (IDPS) with 54 reviews while Trend Micro Deep Discovery is ranked 8th in Intrusion Detection and Prevention Software (IDPS) with 22 reviews. KerioControl is rated 8.0, while Trend Micro Deep Discovery is rated 8.4. The top reviewer of KerioControl writes "With VPN, any of our guys can log in to the system and effectively be on board; helps with our customers all over the world". On the other hand, the top reviewer of Trend Micro Deep Discovery writes "Good threat detection capabilities and offers flexibility for hosting options". KerioControl is most compared with Netgate pfSense, Fortinet FortiGate, OPNsense, Sophos XG and Sophos UTM, whereas Trend Micro Deep Discovery is most compared with Darktrace, Trend Micro TippingPoint Threat Protection System, Arista NDR, Vectra AI and Palo Alto Networks Advanced Threat Prevention. See our KerioControl vs. Trend Micro Deep Discovery report.
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