We performed a comparison between KiSSFLOW and Newgen OmniFlow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best thing about KiSSFLOW is that we can do virtual approvals."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The user interface is very, very good."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"The best thing about Kissflow is its user-friendliness."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable feature is the flexibility in using it."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"Sometimes some notifications don't appear on the mobile app."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"One area where I believe Kissflow can be improved is customization."
"There is a lag in the delay between API calls."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"The development teams should be more agile and they need to have more team members."
"In terms of stability, like every product it has its issues."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"I would like to see more automated analytics built into the solution."
KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews. KiSSFLOW is rated 8.6, while Newgen OmniFlow is rated 7.8. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". KiSSFLOW is most compared with Microsoft Power Apps, Camunda, ServiceNow, Nintex Process Platform and Oracle Application Express (APEX), whereas Newgen OmniFlow is most compared with IBM BPM, Pega BPM, Appian and Camunda. See our KiSSFLOW vs. Newgen OmniFlow report.
See our list of best Business Process Management (BPM) vendors.
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