We performed a comparison between KiSSFLOW and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"I like the forms which help us to get information."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The most valuable feature is the performance."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The user interface is very, very good."
"The most valuable feature of Pega BPM is its architecture."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"Can do a lot of things with minimum time and cost."
"The stability has been good. We haven't had any issues."
"The solution offers excellent workflows."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"There is a lag in the delay between API calls."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"Sometimes some notifications don't appear on the mobile app."
"One area where I believe Kissflow can be improved is customization."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"Its implementation in the public sector was a bit complex."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"It needs more integration with other platforms."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. KiSSFLOW is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". KiSSFLOW is most compared with Microsoft Power Apps, Camunda, ServiceNow, Nintex Process Platform and Newgen OmniFlow, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our KiSSFLOW vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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