Anonymous UserSharepoint 2010 Specialist at a transportation company
Markus De HaanSelf Employed/Independent at a consultancy
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The drag and drop functionality is quite good."
"This is a stable platform and we did not encounter any big problems."
"It is stable and scalable."
"The OCR was quite stable and flexible."
"The pricing of the solution is quite good."
"Provides valuable tools working in integration with RPA tools."
"MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."
"The solution's market place for different kinds of integration platforms is the most valuable feature."
"I have found several things most valuable, including its very quick implementation that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration."
"This is the easiest and best tool available."
"It is very easy to use for building connectors. It comes with a lot of connectors. For example, it has different adapters for NetSuite, which are very easy to use. It also has Salesforce connectors. The object store feature is also really easy to use. Mule Anypoint Platform is also good in terms of performance and how it is managed behind the scenes."
"The API toolkit is the solution's most valuable aspect at this time, for our organization."
"Overall, it is a pretty good product. It is also very scalable."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"I'd like to see a recording function and a more simple interface."
"The solution needs to be scalable."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"There is really nothing special about the capabilities of this product."
"Exception handling needs to be improved."
"The product needs more AI capabilities."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market."
"Technical support needs to be improved, especially when you need help with more technical aspects of the solution."
"An on-premise setup requires special skills and you need a lot of professional services."
"Mule should have better B2B integration."
"Lacks intelligent management data and intelligent mappings."
"It has different types of subscriptions. For platinum or lower subscriptions, there are not too many things that can be done. We don't see many features. They should release a basic version that has logging and monitoring features. These features should come with Mule Anypoint Platform for free instead of making customers pay separately for these features. Its dashboard can be improved to have a lot of charts so that it is easy to visualize information. The utilization part can be improved. The dashboard is good currently, but it can be better. Other solutions like Elastic have a good dashboard, and they allow you to administer the product from the UI. Currently, for RTF, there is a different dashboard or utility. It would be good to include the same utility in the cloud solution. It would be good if there is a centralized repository that includes the links to the information about various troubleshooting issues. The documentation is there currently, and it is good, but the troubleshooting information is too scattered. We have to go to different links to find troubleshooting information. This kind of centralized repository would be helpful for new customers who are implementing this solution. It will be helpful to see different kinds of issues that can occur."
"Its documentation needed a little bit of work to make it more usable. It is a platform that is used mainly by developers and other people for connecting systems. Its documentation was confusing in some areas and was not very helpful in other areas. I had to go to a consultant to get some work done, which ideally shouldn't be required."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Price is not a problem, because they are a competitor and we have a special rate."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"Licensing can be complex as is the case with most iPaaS/cloud offerings."
"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."
"The product comes complete at one set price including support."
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With connectivity, composability, and control, Anypoint Platform solves the most challenging connectivity problems across SOA, SaaS, and APIs. It's a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.
Kofax RPA is ranked 13th in Robotic Process Automation (RPA) with 10 reviews while Mule Anypoint Platform is ranked 1st in Business-to-Business Middleware with 13 reviews. Kofax RPA is rated 7.4, while Mule Anypoint Platform is rated 8.0. The top reviewer of Kofax RPA writes "Stable, scalable, and provides flexibility to use already-developed components, but its documentation is not widely available and it needs a feature similar to Discovery Bot". On the other hand, the top reviewer of Mule Anypoint Platform writes "Constantly improving to help connect applications, data, and devices". Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Automation Anywhere (AA) and Pentaho Data Integration, whereas Mule Anypoint Platform is most compared with SAP Process Orchestration, TIBCO BusinessWorks, Boomi AtomSphere Integration, Informatica PowerCenter and WSO2 Enterprise Integrator.
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