Pega Robotic Process Automation vs Tungsten RPA comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pega Robotic Process Automation and Tungsten RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pega Robotic Process Automation vs. Tungsten RPA Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution.""The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots.""It was very smooth and very seamless to create automations.""The most valuable features are the loops to lookup tables to read the data.""It helped cut short the release cycle by almost 40% compared to the previous solution.​""Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce.""The solution's ability to create adapters quickly is its most valuable feature.""The solution's automation handling capability has positively impacted the overall automation process in my experience."

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"The most valuable feature is the robotic process.""The most valuable features are workflow and process automation.""The product saves time and resources.""The product provided all the security controls that we asked them.""The most valuable feature of Kofax RPA is the simplicity of automating tasks.""Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc.""The drag and drop functionality is quite good.""The features that we have found the most valuable are the integration of different third-party support and productivity services."

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Cons
"You cannot use a two-dimensional array to read the data.""The orchestration needs to be better.""I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements.""I would like to see an enhanced auditing feature included.""The ease-of-use could be improved.""The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve.""Rule versioning and deployment to enable parallel development could still be improved​""The development experience needs to be improved."

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"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly.""The product has some constraints and performance issues.""Exception handling needs to be improved.""Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath.""The product needs more AI capabilities.""This product has room for improvement in support of aviation. The interface could be improved in the next release.""Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution.""Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "

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Pricing and Cost Advice
  • "​I was not involved in licensing and pricing, but it is worth the cost​."
  • "Pega is pretty costly."
  • "Pega Robotic Process Automation is an expensive solution."
  • "In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
  • "Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
  • "I would rate the product's pricing a nine out of ten."
  • "The licensing cost is too high."
  • More Pega Robotic Process Automation Pricing and Cost Advice →

  • "The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
  • "Price is not a problem, because they are a competitor and we have a special rate."
  • "I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
  • "Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
  • "Kofax's prices are pretty reasonable."
  • "There is a standard license needed to use Kofax RPA and the price is reasonable."
  • "Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
  • "I give the price of the solution a six out of ten."
  • More Tungsten RPA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: The solution's automation handling capability has positively impacted the overall automation process in my experience.
    Top Answer:I would rate the pricing a six out of ten, with ten being expensive.
    Top Answer:It's a good tool, but I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements. While it's technically sound, it could be… more »
    Top Answer:You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
    Top Answer:The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours… more »
    Top Answer:The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more… more »
    Ranking
    Views
    3,623
    Comparisons
    2,700
    Reviews
    12
    Average Words per Review
    609
    Rating
    7.5
    Views
    3,492
    Comparisons
    2,571
    Reviews
    11
    Average Words per Review
    355
    Rating
    7.2
    Comparisons
    Also Known As
    Pega RPA, OpenSpan
    Kofax RPA, Kofax Kapow, Kapow
    Learn More
    Pega
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    Overview

    With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

    Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.
    Sample Customers
    eBay Enterprise, M&I Bank
    Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
    Top Industries
    REVIEWERS
    Computer Software Company45%
    Financial Services Firm27%
    Comms Service Provider9%
    Insurance Company9%
    VISITORS READING REVIEWS
    Financial Services Firm26%
    Computer Software Company13%
    Manufacturing Company9%
    Insurance Company6%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm15%
    Energy/Utilities Company15%
    Logistics Company10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm12%
    Manufacturing Company8%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business13%
    Midsize Enterprise17%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise9%
    Large Enterprise77%
    REVIEWERS
    Small Business36%
    Midsize Enterprise4%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    Buyer's Guide
    Pega Robotic Process Automation vs. Tungsten RPA
    March 2024
    Find out what your peers are saying about Pega Robotic Process Automation vs. Tungsten RPA and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 22 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 23 reviews. Pega Robotic Process Automation is rated 7.6, while Tungsten RPA is rated 7.4. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Pega Robotic Process Automation vs. Tungsten RPA report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.