Most Helpful Review
Reduces complexity, provides a good user experience, and allows us to integrate it with our in-house solutions...
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."
"Security is a top priority for us. To be allowed to automate different processes, we need to have a good set of controls around who is allowed to do what, and what credentials people can and can't use. It allows us to manage access make sure that we have full control."
"What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere."
"The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap."
"Automation Anywhere was easier to learn for the developers. It has a lot of out of box features when it comes to SAP, Excel, and others."
"This solution is valuable because it can automate tasks which would otherwise be left for us to process manually."
"The immediate impact is administrative tasks which were traditionally done manually are now being done by robots. This reduces the workload for people."
"They've now included the code so we can add some additional code. That's good."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The drag and drop functionality is quite good."
"This is a stable platform and we did not encounter any big problems."
"It is stable and scalable."
"Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature."
"In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."
"We would like to see more options for merging and un-merging PDFs. More flexibility there would be good. We've figured out ways around this and, using their software, we've been able to do everything we wanted to do. It just took a bit more time to do it. We were on version 10.5 and in their Bot Store they actually had a bot that did exactly what we wanted to do, but it was for Version 11.0."
"There's a loss of overhead on the computing resources in Automation Anywhere. If you have an encrypted bot, the Automation Anywhere software has to read it first, decrypt it, and run it. So there is a potential that, if the logic of the bot isn't good enough, a lot of CPU and memory overload will happen. This is something which Automation Anywhere should look at because it takes a lot of computing resources. I have seen CPUs running at 100 percent."
"They will need much more support, because it is a new thing and it’ll never fail because of productive partners. It will fail if people on the “gemba” don’t adopt it."
"The biggest issue was that the new license required upgraded hardware infrastructure so we were getting all new tech stuff procured which meant that we were getting updated RAMs and things like that. Getting the licenses was easier but building the infrastructure which was required to support the new version was difficult."
"As far as stability is concerned, there have been some challenges. Sometimes, we experience our computers freezing up for no apparent reason or the network being inaccessible."
"I'd like to see the OCR feature be perfected. Today we get an accuracy ratio from OCR of around 40 percent to 50 percent only."
"I would like to see more stability around scheduling a bot to run headless."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"I'd like to see a recording function and a more simple interface."
"The solution needs to be scalable."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"There is really nothing special about the capabilities of this product."
"Exception handling needs to be improved."
"The product needs more AI capabilities."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"Some of the functionality for retriggering documents, where you have to step through a termination process and then retrigger it, versus just being able to restart or retrigger more easily, is a bit challenging, depending on the scenario."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
Pricing and Cost Advice
"We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."
"If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000."
"It's cheaper than other similar solutions."
"The cost for scalability is much cheaper than developing a new system."
"If I compare it with Blue Prism, Automation Anywhere is cheaper. Blue Prism is very costly. Automation Anywhere's pricing follows the market, not less and not more."
"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."
"Cost is the biggest area in need of improvement for Automation Anywhere. Annually it's $250,000. That's what deterred us right away."
"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
"Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle."
"We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"We pay per message we use. We spend about £19,000 a year with them."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
Questions from the Community
Top Answer: It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very… more »
Top Answer: From my experience using AA tool, it depends on the applications that you want to automate, because there some… more »
Top Answer: It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Top Answer: It allows us to gather market intelligence and market information automatically that would otherwise be very… more »
Top Answer: We pay about £20,000 ($25,000 USD) per year for licensing fees. There are no costs in addition to the standard licensing… more »
Top Answer: If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For… more »
Top Answer: The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're… more »
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise||Kofax Kapow, Kapow||Seeburger Business Integration Suite|
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots that perform repetitive and manual tasks, resulting in dramatic productivity gains and business resiliency with less than one-year payback, on average. The company offers the industry’s leading web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 1,000 pre-built, intelligent automation solutions. With a global network of 2,000 partners, Automation Anywhere has deployed over 2.4 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.
Eliminate Errors by Automating Data Gathering and Input
Reduce error-prone, manual data entry and complete processes the same way, every time, resulting in more accurate, reliable outcomes. Automate virtually any activity that involves accessing and acting on information.
Increase Operational Efficiency with Intelligent Software Robots
Streamline the collection of important business data so you can stop draining your budget and resources. Infuse speed, intelligence, efficiency and quality into your business processes while freeing up your employees for more valuable work.
Lower Development Costs without the Need for Coding
Develop robotic automation processes to automatically run complex integrations and access any web data source without the need for costly and time-consuming coding. Efficiently complete automation projects that have been previously delayed due to more pressing needs.
Extend the Value of Business Process Automation (BPM) Solutions
Deploy robotic process automation (RPA) tactically within a business unit to meet your specific goals for a part of or the entire process. Run RPA as complementary to your business management (BPM) and case management platforms—using robots at various steps within a larger set of key business processes to further eliminate manual work.
Monitor and Optimize Processes with Robotic Process Intelligence
Proactively monitor and optimize the health of your robotic process automation platform with Kapow Robotic Process Intelligence. Monitor trends, ensure compliance, detect potential problems in real time and maximize the productivity of your digital workforce.
The SEEBURGER Business Integration Suite (BIS) is a central platform for all integration activities. It enables you to respond easily, rapidly and innovatively to your digital transformation challenges:
Learn more about Automation Anywhere (AA)
Learn more about Kofax RPA
Learn more about SEEBURGER BIS
|Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics||Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita||Altis, Autoliv, Cebi, Cofresco|
Computer Software Company30%
Financial Services Firm23%
Computer Software Company35%
Comms Service Provider15%
Financial Services Firm7%
Computer Software Company40%
Comms Service Provider15%
Financial Services Firm5%
Computer Software Company42%
Comms Service Provider10%
Financial Services Firm6%
Kofax RPA is ranked 12th in Robotic Process Automation (RPA) with 6 reviews while SEEBURGER BIS is ranked 2nd in Business-to-Business Middleware with 15 reviews. Kofax RPA is rated 7.0, while SEEBURGER BIS is rated 8.4. The top reviewer of Kofax RPA writes "Has everything centralized and constantly thinks of the large corporations that use their robots". On the other hand, the top reviewer of SEEBURGER BIS writes "Enables any-to-any transformation from one data format to another". Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Microsoft Power Automate and HyperScience, whereas SEEBURGER BIS is most compared with IBM B2B Integrator, Mule ESB, IBM Sterling B2B Integration Services, SAP Process Orchestration and OpenText Trading Grid.
See our list of .
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.