We performed a comparison between Blue Prism Cloud and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It’s scalable."
"Decipher has been a valuable feature that many of our clients use to extract information from documents."
"We can save on staff costs by automating processes."
"Blue Prism offers the whole package for LPR developers. It's a useful tool to automate anything. As an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."
"Its AI features allow customers to find specific documents via an index."
"Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."
"The most valuable feature is the ability to write custom code."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The product provided all the security controls that we asked them."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The solution is scalable."
"It is stable and scalable."
"The pricing of the solution is quite good."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The product provides end-to-end solutions for different business problems."
"The product’s pricing needs improvement."
"They should work on the solution's pricing."
"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."
"Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution."
"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."
"If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"Pricing for Blue Prism Cloud is a pain as it's a little higher."
"There is really nothing special about the capabilities of this product."
"Exception handling needs to be improved."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"The product needs more AI capabilities."
"The solution needs to be scalable."
"The solution could use some AI integrated features."
Blue Prism Cloud is ranked 8th in Robotic Process Automation (RPA) with 38 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Blue Prism Cloud is rated 8.0, while Tungsten RPA is rated 7.4. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our Blue Prism Cloud vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
