Anonymous UserSharepoint 2010 Specialist at a transportation company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The drag and drop functionality is quite good."
"This is a stable platform and we did not encounter any big problems."
"It is stable and scalable."
"The OCR was quite stable and flexible."
"The pricing of the solution is quite good."
"Provides valuable tools working in integration with RPA tools."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"I'd like to see a recording function and a more simple interface."
"The solution needs to be scalable."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"There is really nothing special about the capabilities of this product."
"Exception handling needs to be improved."
"The product needs more AI capabilities."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Price is not a problem, because they are a competitor and we have a special rate."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
Eliminate Errors by Automating Data Gathering and Input
Reduce error-prone, manual data entry and complete processes the same way, every time, resulting in more accurate, reliable outcomes. Automate virtually any activity that involves accessing and acting on information.
Increase Operational Efficiency with Intelligent Software Robots
Streamline the collection of important business data so you can stop draining your budget and resources. Infuse speed, intelligence, efficiency and quality into your business processes while freeing up your employees for more valuable work.
Lower Development Costs without the Need for Coding
Develop robotic automation processes to automatically run complex integrations and access any web data source without the need for costly and time-consuming coding. Efficiently complete automation projects that have been previously delayed due to more pressing needs.
Extend the Value of Business Process Automation (BPM) Solutions
Deploy robotic process automation (RPA) tactically within a business unit to meet your specific goals for a part of or the entire process. Run RPA as complementary to your business management (BPM) and case management platforms—using robots at various steps within a larger set of key business processes to further eliminate manual work.
Monitor and Optimize Processes with Robotic Process Intelligence
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Zapier is a tool for primarily non-technical users to connect together web apps.
An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.
Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.
Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.
Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.
Kofax RPA is ranked 13th in Robotic Process Automation (RPA) with 10 reviews while Zapier is ranked 10th in Cloud Data Integration with 1 review. Kofax RPA is rated 7.4, while Zapier is rated 8.0. The top reviewer of Kofax RPA writes "Stable, scalable, and provides flexibility to use already-developed components, but its documentation is not widely available and it needs a feature similar to Discovery Bot". On the other hand, the top reviewer of Zapier writes "Streamlines our system-to-system task automation at the scale we need". Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Automation Anywhere (AA) and Microsoft Power Automate, whereas Zapier is most compared with Workato, AWS AppSync, Matillion ETL, Tray.io and Oracle Integration Cloud Service.
See our list of best Data Integration Tools vendors.
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