We performed a comparison between Tungsten RPA and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The OCR was quite stable and flexible."
"The solution is scalable."
"The drag and drop functionality is quite good."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The product provides end-to-end solutions for different business problems."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The pricing of the solution is quite good."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"Zapier luckily has a wide range of integrations, I would say."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Webhooks are the most valuable feature of Zapier."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"The process discovery could be a bit better."
"The technical support must be improved."
"The interface could be better from a usability standpoint."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"There is really nothing special about the capabilities of this product."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"It could support various languages along with Python."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"My biggest concern with Zapier would be their pricing strategy."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. Tungsten RPA is rated 7.4, while Zapier is rated 8.6. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, MuleSoft Composer and Coefficient. See our Tungsten RPA vs. Zapier report.
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