We performed a comparison between Kryon RPA and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."
"Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error."
"The recording feature enables us to record what we're doing, like typing or clicking the mouse, and to identify objects on the screen. We basically teach the program how to type, instead of a person. That's the most powerful feature."
"The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good."
"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases."
"The advanced Excel functionalities are really convenient because we work a lot with spreadsheets. It’s also easy to use the HTML selectors. It’s just a click and it picks it up. There’s not a lot of no hard-coding with it."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"Kofax TotalAgility is stable."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"Data extraction and auto-classification are great features."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Often, it's difficult to loop through a large data set unless the bot has access to the Excel file with specific settings and shortcodes."
"I would expect that in the first year there is no ROI. It has to be measured over three or five years."
"We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"The process discovery tool of Kryon RPA could be improved because of its limitations."
"When a project is very big, a lot of memory is taken up. Then, machines don't have enough memory. This could be improved upon to be more efficient."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."
"The product's console version is old. It should also improve its forum."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Kofax needs to improve the low-code or citizen developers."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Kofax should improve its handwritten extractions."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. Kryon RPA is rated 8.4, while Tungsten TotalAgility is rated 8.2. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". Kryon RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Nintex RPA and Automation Anywhere (AA), whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA. See our Kryon RPA vs. Tungsten TotalAgility report.
See our list of best Robotic Process Automation (RPA) vendors.
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