OpenText MBPM vs Tungsten TotalAgility comparison

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OpenText Logo
443 views|259 comparisons
100% willing to recommend
Tungsten Automation Logo
1,724 views|868 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText MBPM and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

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"Now it has an OCR, optical character recognition, engine where it can extract data from the document.""Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good.""It's a growing tool that offers a complete package of BPM, case management, and capture capabilities.""Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features.""One feature I like is that it makes the matrix easy for an unstructured document.""What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature.""The tool is low code which saves you from a developer.""It's not so complex to design what you need to."

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Cons
"There are shortcomings in the solution's support and documentation part.""The user interface could be better in OpenText MBPM."

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"There needs to be more accessible certification and better pricing.""Table line item extraction is not possible through Quick Capture.""They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement.""Sometimes there isn't enough accuracy when it comes to extracts.""It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize.""Kofax should improve its handwritten extractions.""The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product.""Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."

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Pricing and Cost Advice
  • "There is an annual license to use OpenText MBPM."
  • "On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
  • More OpenText MBPM Pricing and Cost Advice →

  • "The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
  • "It is slightly more expensive than other tools."
  • "Kofax TotalAgility is very expensive."
  • "It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
  • "The price of this solution is less than some of the competition."
  • More Tungsten TotalAgility Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
    768,578 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution.
    Top Answer:There are shortcomings in the solution's support and documentation part. However, support is a major area that needs improvement. In general, the technical documentation isn't available to start with… more »
    Top Answer:We use OpenText MBPM for business process management and vendor invoice management. There are a lot of other variations as well. So we don't just use it for automation. Primarily, we get information… more »
    Top Answer:The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
    Top Answer:The price of this solution is less than some of the competition.
    Top Answer:The product's console version is old. It should also improve its forum.
    Ranking
    Views
    443
    Comparisons
    259
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    1,724
    Comparisons
    868
    Reviews
    15
    Average Words per Review
    757
    Rating
    8.3
    Comparisons
    Also Known As
    Metastorm BPM
    Kofax TotalAgility, TotalAgility, Singularity, Capture Enabled BPM
    Learn More
    Overview
    OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.
    Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.
    Sample Customers
    Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
    AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Government16%
    Computer Software Company14%
    Insurance Company10%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company14%
    Manufacturing Company8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise17%
    Large Enterprise69%
    REVIEWERS
    Small Business35%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    Business Process Management (BPM)
    March 2024
    Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: March 2024.
    768,578 professionals have used our research since 2012.

    OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. OpenText MBPM is rated 7.0, while Tungsten TotalAgility is rated 8.2. The top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". OpenText MBPM is most compared with Camunda, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.