We performed a comparison between Pega Robotic Process Automation and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"The low-code/no-code development aspect of the solution is great."
"They are leaders in the same industry."
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"It is really flexible in what it can do."
"The most valuable features are the loops to lookup tables to read the data."
"It helped cut short the release cycle by almost 40% compared to the previous solution."
"The solution's ability to create adapters quickly is its most valuable feature."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Great with recognition providing a high level of confidence."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It's not so complex to design what you need to."
"Kofax TotalAgility is stable."
"You cannot use a two-dimensional array to read the data."
"I would like to improve the tool's integration features and stability."
"Rule versioning and deployment to enable parallel development could still be improved"
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"The orchestration needs to be better."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"The development experience needs to be improved."
"Sometimes there isn't enough accuracy when it comes to extracts."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Table line item extraction is not possible through Quick Capture."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Lacks sufficient inbuilt features."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
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Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. Pega Robotic Process Automation is rated 7.6, while Tungsten TotalAgility is rated 8.2. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA. See our Pega Robotic Process Automation vs. Tungsten TotalAgility report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
