Tungsten TotalAgility vs Verint Robotic Process Automation comparison

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Executive Summary

We performed a comparison between Tungsten TotalAgility and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good.""The tool is low code which saves you from a developer.""Kofax is very easy to use, UI-friendly and allows easy data extraction.""It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices.""Data extraction and auto-classification are great features.""What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature.""Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding.""It's not so complex to design what you need to."

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"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

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Cons
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy.""Lacks sufficient inbuilt features.""Kofax needs to improve the low-code or citizen developers.""It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize.""The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product.""Kofax should improve its handwritten extractions.""They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement.""TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."

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"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

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Pricing and Cost Advice
  • "The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
  • "It is slightly more expensive than other tools."
  • "Kofax TotalAgility is very expensive."
  • "It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
  • "The price of this solution is less than some of the competition."
  • More Tungsten TotalAgility Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
    Top Answer:The price of this solution is less than some of the competition.
    Top Answer:The product's console version is old. It should also improve its forum.
    Top Answer:Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks.
    Top Answer:Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations.
    Top Answer:We primarily work with call center projects. Top management or directors usually don't work with Verint. Supervisors, managers, contact center agents, and back-office workers use these solutions… more »
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    8.3
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    Comparisons
    Also Known As
    Kofax TotalAgility, TotalAgility, Singularity, Capture Enabled BPM
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    Overview
    Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

    With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

    Sample Customers
    AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company14%
    Manufacturing Company8%
    Government7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business35%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    No Data Available
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    767,667 professionals have used our research since 2012.

    Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews while Verint Robotic Process Automation is ranked 40th in Robotic Process Automation (RPA) with 1 review. Tungsten TotalAgility is rated 8.2, while Verint Robotic Process Automation is rated 0.0. The top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". On the other hand, the top reviewer of Verint Robotic Process Automation writes "It lightens the workload while giving our clients greater visibility into what's being done and how". Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA, whereas Verint Robotic Process Automation is most compared with UiPath.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.