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Kore.ai vs Zendesk Chat comparison

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Kore.ai Logo

Kore.ai

699 views|601 comparisons
Zendesk Logo

Zendesk Chat

Read 2 Zendesk Chat reviews
60 views|40 comparisons
100% willing to recommend
Featured Review
Use Kore.ai ?
Bahati Asher Faith
Great live chat capabilities, useful customizations, and helpful social media assistance functionality
Having a live chat on our website has helped us a lot to communicate with our customers whenever they need support from us. It is helping us to... Read more →
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What do you like most about Zendesk Chat?
Top Answer:Having a live chat on our website has helped us a lot to communicate with our customers whenever they need support from us.
Read all 2 answers   →
What needs improvement with Zendesk Chat?
Top Answer:Zendesk is expensive for smaller businesses to use. This may affect the ROI of businesses that do not have a good budget. Technical support does not provide good support on time as you have to wait… more »
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What is your primary use case for Zendesk Chat?
Top Answer:I use the Zendesk Chat software to provide technical support to our clients on the website. They chat with us about their accounts and transactions. The software is so being used in internal… more »
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Ranking
6th
out of 41 in AI-Powered Chatbots
Views
699
Comparisons
601
Reviews
0
Average Words per Review
0
Rating
N/A
4th
out of 23 in Live Chat
Views
60
Comparisons
40
Reviews
1
Average Words per Review
494
Rating
10.0
Comparisons
Amelia logo
Amelia vs. Kore.ai
Compared 32% of the time.
ServiceNow Virtual Agent logo
ServiceNow Virtual Agent vs. Kore.ai
Compared 26% of the time.
NICE CXone logo
NICE CXone vs. Kore.ai
Compared 9% of the time.
Parloa logo
Parloa vs. Kore.ai
Compared 8% of the time.
Voiceflow logo
Voiceflow vs. Kore.ai
Compared 8% of the time.
More Kore.ai Competitors   →
Amazon Connect logo
Amazon Connect vs. Zendesk Chat
Compared 100% of the time.
More Zendesk Chat Competitors   →
Also Known As
Zendesk Talk
Learn More
Kore.ai
Zendesk
Overview

Kore.ai specializes in AI-rich conversational solutions designed to bring faster, actionable, more human-like communication back into the daily interactions enterprises have with their customers, workforce, systems, and things. With Kore.ai-built chatbots digital customer interactions become faster, smoother and more human, and employee work simpler and more efficient. Gartner has identified Kore.ai as a ‘Cool Vendor in Social Software and Collaboration’ for 2016.

Live chat and messaging create a personal connection with customers looking for support. It’s a fast and effective way to offer help—without interrupting their experience.

Sample Customers
Leading banks & Enterprise Companies
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Top Industries
VISITORS READING REVIEWS
Financial Services Firm24%
Manufacturing Company10%
Computer Software Company9%
Outsourcing Company8%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business30%
Midsize Enterprise11%
Large Enterprise59%
No Data Available

Kore.ai is ranked 6th in AI-Powered Chatbots while Zendesk Chat is ranked 4th in Live Chat with 2 reviews. Kore.ai is rated 0.0, while Zendesk Chat is rated 10.0. On the other hand, the top reviewer of Zendesk Chat writes "Great live chat capabilities, useful customizations, and helpful social media assistance functionality". Kore.ai is most compared with Amelia, ServiceNow Virtual Agent, NICE CXone, Parloa and Voiceflow, whereas Zendesk Chat is most compared with Amazon Connect.

We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.