We performed a comparison between Oracle HCM Cloud and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We haven't had a single issue with stability, and we've been using it for more than three years."
"The most important function is definitely managing the employee and employer staff system. This module allows the company to see information about its own employees. It's crucial for our organization, along with talent management."
"Since it is an integrated solution, it brings speed and efficiency to the business process."
"We have not had any issues with the stability of this solution."
"The technical support is very good."
"Robust and very dependable."
"HCM solution that's easy to set up and scale, with good data integration and technical support."
"Oracle HCM Cloud's most valuable feature is that it is user-friendly."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"It is much easier to use and the customer service is better than our previous solution."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The solution's UI is good. Also, it is very easy to use."
"I like UKG's integration."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The product is comparably complex to install and deploy properly."
"The GUI interface should be more user-friendly."
"I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."
"The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate."
"The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."
"The solution has much room for improvement in all the modules."
"Exposure to users on the volume or utilization of servers and memory is necessary. Currently, when users hit the threshold, the system experiences a slowdown."
"I would like to see more direct access for both human resources and employees without so many screens to navigate."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"UKG could be a little more flexible in some areas."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
Oracle HCM Cloud is ranked 2nd in Benefits Administration with 62 reviews while UKG is ranked 6th in Benefits Administration with 117 reviews. Oracle HCM Cloud is rated 7.8, while UKG is rated 7.8. The top reviewer of Oracle HCM Cloud writes " Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". Oracle HCM Cloud is most compared with SAP SuccessFactors, PeopleSoft, Workday, SAP HCM and PeopleStrong , whereas UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Paylocity. See our Oracle HCM Cloud vs. UKG report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best HR Analytics Software vendors.
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