UKG vs Work.com comparison

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Read 117 UKG reviews
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Comparison Buyer's Guide
Executive Summary

We performed a comparison between UKG and Work.com based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM.
To learn more, read our detailed Cloud HCM Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis.""The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.""I like UKG's integration.""The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.""I have found the most valuable feature to be business intelligence and Cognos reporting.""The solution's UI is good. Also, it is very easy to use.""The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed.""It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."

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"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."

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Cons
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.""The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base.""Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.""UKG could be a little more flexible in some areas.""Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.""One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it.""I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports.""I would like the capability to use UKG as a single platform without the need to alternate between systems."

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"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."

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Pricing and Cost Advice
  • "I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
  • "While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
  • More UKG Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:UKG could be a little more flexible in some areas.
    Top Answer:We use UKG for payroll and other core HR functions.
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    Ranking
    5th
    out of 68 in Cloud HCM
    Views
    9,365
    Comparisons
    2,838
    Reviews
    4
    Average Words per Review
    513
    Rating
    8.5
    Views
    4
    Comparisons
    2
    Reviews
    1
    Average Words per Review
    289
    Rating
    7.0
    Comparisons
    Workday logo
    Compared 30% of the time.
    SAP SuccessFactors logo
    Compared 15% of the time.
    PeopleSoft logo
    Compared 9% of the time.
    SAP HCM logo
    Compared 7% of the time.
    Ceridian Dayforce HCM logo
    Compared 6% of the time.
    Also Known As
    UKG Pro, UKG Dimensons, UKG Ready
    Learn More
    Overview

    At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

    We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful. 

    Today_s workplace requires a new approach to performance management. Rypple is a web-based social performance management platform that helps companies improve performance through social goals, continuous feedback and meaningful recognition.
    Sample Customers
    Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
    Varsity Spirit
    Top Industries
    REVIEWERS
    Healthcare Company13%
    Financial Services Firm13%
    Manufacturing Company11%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization86%
    Computer Software Company2%
    Healthcare Company1%
    Financial Services Firm1%
    No Data Available
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business3%
    Midsize Enterprise88%
    Large Enterprise9%
    No Data Available
    Buyer's Guide
    Cloud HCM
    March 2024
    Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    UKG is ranked 5th in Cloud HCM with 117 reviews while Work.com is ranked 6th in Sales Performance Management. UKG is rated 7.8, while Work.com is rated 6.4. The top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". On the other hand, the top reviewer of Work.com writes "Centralized management, useful information storage, but can feel clunky". UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Ceridian Dayforce HCM, whereas Work.com is most compared with Workday.

    We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.