Most Helpful Review
Researched UiPath but chose Automation Anywhere (AA): The Control Room, schedule features, and client repository help with day-to-day bot development
Researched UiPath but chose Kryon RPA: Process Discovery gives us a framework and outline on how to make automation work from end-to-end
Prevents human error, increases data accuracy, standardization, and quality of data for the shipping processes
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data.
I implemented AA in different environments, the AA installation is the smoothest compared to other RPA software installs.
The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices.
Movement on cloud architecture according to me provided by AA2019, will be most beneficial as it will be easy to use and will provide flexibility.
AA has improved our digital strategy extensively and provided the required leverage to place ourselves above other peers in the O&G Industry. We were able to develop quick digital solutions by demonstrating the ROI and gain momentum by aligning the desired resources & budget from leadership.
The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.
We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.
Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.
Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes.
The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good.
Attended automation has diverted 34 percent of training calls to our tech support centers.
We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period.
As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win.
We took a very complex business area, and every activity in it which can be done automatically is being replaced by the robot instead of people working on it.
The advanced Excel functionalities are really convenient because we work a lot with spreadsheets. It’s also easy to use the HTML selectors. It’s just a click and it picks it up. There’s not a lot of no hard-coding with it.
The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done.
Attended Bots have been star cases as it totally removes dependencies of user literacy to know the application.
The tech support that UiPath provides to the licensed user it is really helpful. There were some scenarios when my issue was resolved within 24 hours. Also, I like the constant updates that UiPath provided to us.
Our consultants have been able to go through the training videos and pick up the ability to build their own automations.
I really like that I am able to tell the story, using Orchestrator, how humans work, how bots work, and how humans and bots work together.
I found the UiPath Academy very valuable and it has helped us to understand the product we are working with.
Technical support for UiPath is great.
Scraping data from the application using OCR and other text validation features is amazing in UiPath.
The most valuable feature that UiPath has is the ability to be able to use .NET functions.
Automation Anywhere can be improved in certain areas specified in the cognitive zone where the information needs better OCR Engine + Machine Learning capabilities. Also, they can improve on the System Identified region function of the IQ Bot - Our team faced a tough time in handling that as we were not able to assign variable to System Identified Region as the IQ Bot tool wasn't allowing it.
Bringing a DevOps model for bot implementation integrated through private bot store might be a good idea to improve the tool.
SMTP mail features should come with migration options. All kind of VB scripts and Java scripts which we built using exiting version should support in this version.
[They] should add more Analytics and Intelligence related capabilities.
Additional features should involve the Cognitive Section where we need more Advance solutions involving ML & AI.
Because we are very new to our process, so we're still sort of working through it.
I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.
Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller.
It could be more reliable in spying HTML.
The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost.
I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together.
With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is.
At first, we had problems with the object detection but in this latest release it has been better, and I think it keeps getting better.
What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products.
We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have.
When a project is very big, a lot of memory is taken up. Then, machines don't have enough memory. This could be improved upon to be more efficient.
UiPath should focus more on recommendations of process automation based on ERP Applications like Oracle, SAP etc. They should also provide a list of possible RPA cases as per departments, processes and based on various industry domains.
As in my opinion, debugging needs more improvement. Also, if we get any other tool or technology which helps extract information from the scanned or handwritten document than that will be really helpful as a user and for our clients as well.
I would like more incorporation of AI features to allow for intelligent character recognition.
UiPath should offer an on-demand cloud-type model where you can get bots for five minutes, ten minutes, an hour, or whatever duration you need.
The platform that shows the reports and errors is not too transparent.
I would like to see some artificial intelligence for UiPath that would help us with OCR and other things like computer vision.
UiPath support needs to be a bit quicker than it is currently.
I feel that a Host Admin, being a master Admin, should be somehow able to login to different tenants.
Pricing and Cost Advice
Costs savings have been seen by employing bots for multiple shifts instead of people.
If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.
It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is.
We have seen ROI on one of the process, but not on the other processes yet.
The licensing cost is approximately $4,000 USD, which is a seed license.
The certifications are free of cost.
There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.
We are interested in saving manual engineer man-hours. So far, we have saved $100,000.
We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition.
Can't beat the price... There are different pricing levels for every bot or unattended bot. You can buy however many you want. You'll need an additional virtual machine for it to work on.
They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs.
We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment.
We've more than broken even over on the license. Year to date, we are at $120,000 in savings.
Licensing costs are about $100,000 a year without any additional costs.
We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings.
In addition to the standard licensing costs, there are manpower costs.
The investment is relatively small compared to the potential in qualitative and quantitative benefits that can be achieved.
This solution is worth the investment.
This solution is not cheap but the price is worth it because by following the documentation and using the support, you get good robotic processes that are stable.
The setup cost is minimal as far as other options are considered.
I think the setup cost is quite nominal, but the licensing might be on a higher side when compared to Automation Anywhere.
If you purchase an Orchestrator then it's pricey but you receive the benefit that it runs many processes simultaneously.
UiPath has a Community version that is totally free (including Orchestrator) and has all the features.
The initial investment cost is expensive, but I promise you guys this will be very helpful as we can easily automate applications and our productivity has increased.
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise||The Leo Platform|
|Automation Anywhere||Kryon Systems||UiPath|
Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, improved customer experience and more engaged employees. The company offers the world’s only web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning, and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,200 partners, Automation Anywhere has deployed over 1.7 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com
The Kryon RPA Platform sets the standard for secure, scalable and cost efficient robotic process automation management and optimization. It’s also among the most business-user friendly platforms on the market.
UiPath is leading the “automation first” era – championing a robot for every person and enabling robots to learn new skills through AI and machine learning. Through free and open training, UiPath is led by a commitment to bring digital era skills to millions of people around the world, thereby improving business productivity and efficiency, employee engagement and customer experience. The company’s hyperautomation platform combines the #1 Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to scale digital business operations at unprecedented speed. The company has already automated millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world including approximately 50% of the Fortune 500.
UiPath was recently recognized as the top company on Deloitte’s Technology Fast 500, a ranking of the fastest public and private technology companies in North America, was recently featured in CNBC Disruptor 50, and #3 on the 2019 Forbes Cloud 100.
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Learn more about Kryon RPA
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Financial Services Firm27%
Computer Software Company13%
Computer Software Company43%
Comms Service Provider11%
Financial Services Firm6%
Financial Services Firm50%
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Consumer Goods Company6%
Computer Software Company35%
Comms Service Provider13%
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Computer Software Company7%
Computer Software Company36%
Comms Service Provider12%
Financial Services Firm6%
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