Compare Kustomer vs. Zendesk Support

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Kustomer Logo
50 views|40 comparisons
Zendesk Support Logo
128 views|78 comparisons
Top Review
Find out what your peers are saying about Kustomer vs. Zendesk Support and other solutions. Updated: September 2021.
536,053 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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"The price is very competitive."

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Top Answer: It's very convenient to use.
Top Answer: Zendesk used to have a whole reporting tool, which they have actually terminated. That has been a small blow for us, however, it used to be a feature where they had that tool that allowed you to just… more »
Ranking
Views
50
Comparisons
40
Reviews
0
Average Words per Review
0
Rating
N/A
Views
128
Comparisons
78
Reviews
3
Average Words per Review
608
Rating
8.3
Comparisons
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Overview

Kustomer is a powerful Customer Experience platform focused on your customer. Our platform brings together everything you need to serve your customers better in one easy-to-use place. ... Conversations – The communications with customers via email, chat, txt, and soon social channels.

Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.

Offer
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Sample Customers
Glovo, Nuts.com, ThirdLove, The Farmer’s Dog, HopSkipDrive, PieSync, UNTUCKit, Priority Bicycles, SmugMug, Away, Paddle, Bulletproof, Anomalie, ring, Glossier., BIRKENSTOCK
Mailchimp, Tesco, Vimeo, Instacart, Mediaocean, Slack, Uber
Find out what your peers are saying about Kustomer vs. Zendesk Support and other solutions. Updated: September 2021.
536,053 professionals have used our research since 2012.

Kustomer is ranked 17th in CRM Customer Engagement Centers while Zendesk Support is ranked 2nd in CRM Customer Engagement Centers with 3 reviews. Kustomer is rated 0.0, while Zendesk Support is rated 8.4. On the other hand, the top reviewer of Zendesk Support writes "Seamless and easy to set up with a good Slack integration". Kustomer is most compared with , whereas Zendesk Support is most compared with Sendbird Desk.

See our list of best CRM Customer Engagement Centers vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.