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LANDesk Asset Lifecycle Manager [EOL] vs SymphonyAI IT Service Management comparison

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Buyer's Guide
IT Asset Management
April 2024
Executive Summary

We performed a comparison between LANDesk Asset Lifecycle Manager [EOL] and SymphonyAI IT Service Management based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: April 2024).
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767,319 professionals have used our research since 2012.
Featured Review
Use LANDesk Asset Lifecycle Manager [EOL]?
Shibu Babuchandran
High-availability solution that reduces costs and workload
SummitAI IT Management Suite's chat box feature has reduced our service discount, and because it's intelligent, the responses that go out to the... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "We have a regular license."
  • "SummitAI IT Management Suite's pricing is a bit expensive."
  • "The product's cost is average."

    • More SymphonyAI IT Service Management Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about SummitAI IT Management Suite?
    Top Answer:It was easy to access and fast. Our experience using it solely as a ticketing tool. We used fetch reports from the tool, particularly with regard to SLA tracking for our partners.
    Read all 4 answers   →
    What is your experience regarding pricing and costs for SummitAI IT Manag...
    Top Answer:The product's cost is average. It used to be inexpensive, but now they have added many functionalities. Still, it is cheaper than other more significant tools in the market. The suite is not just… more »
    Read all 3 answers   →
    What needs improvement with SummitAI IT Management Suite?
    Top Answer:Integration was a major limitation with SummitAI. Features we need are available in ManageEngine, making it a better fit. Secondly, the cost of SummitAI was a challenge. Finally, company policies or… more »
    Read all 4 answers   →
    Ranking
    Unranked
    In IT Asset Management
    14th
    out of 48 in IT Asset Management
    Views
    368
    Comparisons
    285
    Reviews
    3
    Average Words per Review
    450
    Rating
    7.7
    Comparisons
    Also Known As
    Asset Lifecycle Manager
    Summus IT Management Suite
    Learn More
    Ivanti
    SymphonyAI
    Overview

    Imagine software compliance, license entitlement, software and hardware discovery, asset lifecycle management, and financial management—all integrated into a single solution. With the IT Asset Management (ITAM) Suite you can visualize your ROI through a clean, business-value interface.

    The solution enables you to know what assets you have, where they are, how they’re used, and how they’re performing for better decisions at any stage of an asset’s lifecycle. You can reduce software overspend and eliminate unnecessary and redundant licenses. Plus you can implement automated processes to improve efficiencies and reveal more usable data on-demand.

    SymphonyAI provides an AI-powered IT Service Management (ITSM) platform aimed at enhancing IT service delivery efficiency and effectiveness. The platform, SymphonyAI ITSM, offers a unified service portal for streamlined user assistance and incorporates reporting and analytics functionalities to furnish insights into IT service performance. By leveraging artificial intelligence, SymphonyAI aims to optimize ITSM processes, aligning IT services with business needs while ensuring cost efficiency.

    Sample Customers
    MBDA, 21st Century Oncology, Adams 12 Five Star Schools District, TUI InfoTec, Troika Dialog, US County Government
    Magma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm13%
    Manufacturing Company9%
    Construction Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business10%
    Midsize Enterprise60%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise23%
    Large Enterprise60%
    Buyer's Guide
    IT Asset Management
    April 2024
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    LANDesk Asset Lifecycle Manager [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management while SymphonyAI IT Service Management is ranked 14th in IT Asset Management with 5 reviews. LANDesk Asset Lifecycle Manager [EOL] is rated 0.0, while SymphonyAI IT Service Management is rated 7.8. On the other hand, the top reviewer of SymphonyAI IT Service Management writes "Good ticketing tool but limitations with integration". LANDesk Asset Lifecycle Manager [EOL] is most compared with , whereas SymphonyAI IT Service Management is most compared with ServiceNow, ManageEngine ServiceDesk Plus, JIRA Service Management, Microsoft Configuration Manager and IBM SmartCloud Control Desk.

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.