We performed a comparison between Ivanti Service Desk [EOL] and salesforce.com Desk.com [EOL] based on real PeerSpot user reviews.
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Ivanti Service Desk [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software with 8 reviews while salesforce.com Desk.com [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software. Ivanti Service Desk [EOL] is rated 7.6, while salesforce.com Desk.com [EOL] is rated 4.0. The top reviewer of Ivanti Service Desk [EOL] writes "Scalable but interface can be improved". On the other hand, the top reviewer of salesforce.com Desk.com [EOL] writes "Documentation and API integration have room for improvement. We eventually switched to Zendesk and are much happier. ". Ivanti Service Desk [EOL] is most compared with ServiceNow, JIRA Service Management, Cherwell Service Management, Freshservice and ManageEngine ServiceDesk Plus, whereas salesforce.com Desk.com [EOL] is most compared with .
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