Ivanti Service Desk [EOL] vs UserVoice comparison

Cancel
You must select at least 2 products to compare!
Ivanti Logo
views| comparisons
88% willing to recommend
UserVoice Logo
0 views|0 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Ivanti Service Desk [EOL] and UserVoice based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
report
Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.
768,578 professionals have used our research since 2012.
Questions from the Community
Top Answer:The tool supports a lot of standard reporting KPIs.
Top Answer:The documentation for migration which includes migration from one version to another or cloud to on-premises is not available in detail. There is no proper planning on metadata updates. I am not able… more »
Top Answer:Basically, we use it for service management from the financial side of things.
Ask a question

Earn 20 points

Ranking
Unranked
In IT Service Management (ITSM)
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Learn More
UserVoice
Video Not Available
Overview

Deliver outstanding IT support services to employees and customers.

From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
Sample Customers
MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
Top Industries
VISITORS READING REVIEWS
Government14%
Computer Software Company11%
Healthcare Company8%
Manufacturing Company7%
No Data Available
Company Size
REVIEWERS
Small Business22%
Midsize Enterprise33%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise14%
Large Enterprise61%
No Data Available
Buyer's Guide
IT Service Management (ITSM)
April 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
768,578 professionals have used our research since 2012.

Ivanti Service Desk [EOL] doesn't meet the minimum requirements to be ranked in IT Service Management (ITSM) with 8 reviews while UserVoice is ranked 18th in Customer Feedback Management. Ivanti Service Desk [EOL] is rated 7.6, while UserVoice is rated 8.6. The top reviewer of Ivanti Service Desk [EOL] writes "Scalable but interface can be improved". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". Ivanti Service Desk [EOL] is most compared with ServiceNow, JIRA Service Management, Cherwell Service Management, Freshservice and ManageEngine ServiceDesk Plus, whereas UserVoice is most compared with .

We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.