We performed a comparison between Laserfiche Rio and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."This is a very complete and powerful solution."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature is that the documents are kept secure."
"We would like to see more features for RPA and AI."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"OpenText Documentum's user interface could be improved a little bit."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
Earn 20 points
Laserfiche Rio is ranked 23rd in Enterprise Content Management while OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews. Laserfiche Rio is rated 10.0, while OpenText Documentum is rated 7.8. The top reviewer of Laserfiche Rio writes "A powerful solution that offers BPM and automation to assist with our digital transformation". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Laserfiche Rio is most compared with SharePoint, OpenText eDOCS and DocuWare, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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