We performed a comparison between LeadSquared and Zoho CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"The initial setup is very easy."
"We can customize the solution the way we want to."
"The most valuable features are the lead, opportunity and task management as well as dashboard creation, reporting, contact management and campaigns."
"The initial setup is pretty fast."
"One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution."
"The user interface, especially the dashboard, offers good navigation."
"Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers."
"It is customizable. We have customized the CRM according to our needs."
"Zoho CRM's best feature is its reporting."
"The solution can get quite expensive, especially as you add more users."
"The notifications and workflow management can be improved in LeadSquared."
"Some of our clients could not develop their requirements using the product."
"What needs improvement in Zoho CRM is the UI. It needs to be more user-friendly. I like Salesforce better than Zoho CRM in terms of the UI, so if Zoho CRM can make some UI changes, that would make the tool better."
"Adding a new contract to the solution is quite complicated."
"Zoho CRM’s customer service can be a little difficult to reach sometimes."
"The chatbot feature is not very intelligent and lacks AI capabilities."
"I would like to see more integrations and customization options in the next release."
"The only thing I noticed was that it does not support multi-country operations. In Canada, for example, we do not use the term "state," but rather "province," and we do not use zip codes, but rather "postal codes.""
"It is hard to modify information around a customer. You need to pay for the features and the tool needs to improve it."
LeadSquared is ranked 27th in CRM with 2 reviews while Zoho CRM is ranked 6th in CRM with 47 reviews. LeadSquared is rated 7.6, while Zoho CRM is rated 8.0. The top reviewer of LeadSquared writes "Reliable and offers helpful technical support but is expensive". On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". LeadSquared is most compared with ExtraaEdge and Salesforce Marketing Cloud, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and Odoo. See our LeadSquared vs. Zoho CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
