We performed a comparison between Moogsoft and SolarWinds AppOptics based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Event Management feature is quite valuable."
"The AI component allows you to check previous cases and diagnose problems easily."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"I like the prediction features."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"I have found the most valuable feature is application performance management."
"The sum solution, NTA, and DPA."
"The reporting of the solution is very good."
"The product has a great dashboard."
"Technical support is always live and they're supportive."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"The documentation and flexibility for generic integration could be improved."
"They should consider including Chatbot."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see more integration with other tools that are available on the market."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The integration with Unix services should be a bit more straightforward."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"AppOptics would benefit from having a much more centralized view."
"The solution should be more user-friendly."
Moogsoft is ranked 37th in IT Infrastructure Monitoring with 11 reviews while SolarWinds AppOptics is ranked 50th in IT Infrastructure Monitoring with 9 reviews. Moogsoft is rated 7.6, while SolarWinds AppOptics is rated 7.8. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, Dell CloudIQ and OpsRamp, whereas SolarWinds AppOptics is most compared with Dynatrace, Zabbix, SolarWinds Server and Application Monitor, ServiceNow IT Operations Management and New Relic. See our Moogsoft vs. SolarWinds AppOptics report.
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