Alluvio AppResponse vs ServiceNow Cloud Observability comparison

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Riverbed Logo
828 views|601 comparisons
92% willing to recommend
ServiceNow Logo
980 views|815 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alluvio AppResponse and ServiceNow Cloud Observability based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alluvio AppResponse vs. ServiceNow Cloud Observability Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,""Ability to see end to end user, application, server, and network response time and throughput data.""It provides us with complete visibility of every packet.""I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting.""The most valuable feature is performance monitoring.""With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse.""We really like the scalability capabilities.""AppResponse is a total solution that gives you end-to-end visibility into applications at all levels, from Layer 1 to Layer 7. We can trace all those sections: physical, IP, transport, presentation, application, etc. It gives us the full picture."

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"The UI is very intuitive.""The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature.""The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."

More ServiceNow Cloud Observability Pros →

Cons
"Need to bring back the NetFlow module for AppResponse.""Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse.""They need to better integrate with products and solutions from different vendors.""Alluvio AppResponse should improve its ability to expand across multiple operating systems.""The pricing is on the higher side of things. If they could lower it, that would be ideal.""If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance.""The initial setup is straightforward, but you have to know a little about the product. It's not for everybody to just plug and play. If you know how the solution is implemented then it is straightforward.""Technical support needs to be more responsive."

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"The dashboard and graphics must be improved.""The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement.""The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."

More ServiceNow Cloud Observability Cons →

Pricing and Cost Advice
  • "The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
  • "The price is a little bit high, especially because we have to pay an import tax."
  • "The solution is no more expensive than other products."
  • "It is costly for small and medium businesses."
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    768,578 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.
    Top Answer:AppResponse is a little expensive, but the cost depends on your configuration and storage. It was about $200,000 for three years.
    Top Answer:Alluvio AppResponse should improve its ability to expand across multiple operating systems. Alluvio AppResponse should include the ability to monitor Linux servers.
    Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
    Top Answer:We use the product for traceability.
    Ranking
    Views
    828
    Comparisons
    601
    Reviews
    2
    Average Words per Review
    326
    Rating
    9.0
    Views
    980
    Comparisons
    815
    Reviews
    3
    Average Words per Review
    537
    Rating
    7.3
    Comparisons
    Also Known As
    Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
    LightStep
    Learn More
    Riverbed
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    ServiceNow
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    Overview

    Alluvio AppResponse provides fast packet capture and storage that feeds intelligent network and application analysis with fast troubleshooting workflows to speed problem diagnosis and resolution. AppResponse delivers full stack application analysis—from packets to web pages - enabling you observe all network and application interactions as they cross the wire, whether they are encrypted or not. Using powerful, flexible network and application analytics and workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast

    ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

    Sample Customers
    N11.com, OneMain Financial, China Bank, Halkbank, Kaust
    InVision, Twilio, Lyft, Yext, DigitalOcean,
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Comms Service Provider13%
    Healthcare Company13%
    Transportation Company13%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Government12%
    Computer Software Company11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm17%
    Manufacturing Company11%
    Retailer9%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    Alluvio AppResponse vs. ServiceNow Cloud Observability
    March 2024
    Find out what your peers are saying about Alluvio AppResponse vs. ServiceNow Cloud Observability and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Alluvio AppResponse is ranked 37th in Application Performance Monitoring (APM) and Observability with 15 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Alluvio AppResponse is rated 8.8, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of Alluvio AppResponse writes "It's a total solution that gives you end-to-end visibility at all levels". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Alluvio AppResponse is most compared with NETSCOUT nGeniusONE, ThousandEyes, Dynatrace, AppDynamics and Cisco Secure Network Analytics, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability. See our Alluvio AppResponse vs. ServiceNow Cloud Observability report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.